Senior Sales Executive

Brobston Group; New York (NY); On-site; USD 210,000 - 320,000; Full time

Job summary

Brobston Group is seeking a Senior Sales Executive to join its first flagship boutique in SoHo, New York. This role centers on high jewelry sales, cultivating deep client relationships, and converting private appointments and walk-ins in a fully on-site environment.

You will lead appointments, present collections with gemological knowledge, and maintain a structured client database while partnering with store leadership to establish a refined, high-touch luxury selling culture.

Qualifications

• 10+ years in fine and high jewelry sales.
• Proven success selling high jewelry with six-figure transactions.
• Portable client book with annual sales volume.

Responsibilities

• Drive individual sales against personal goals and boutique targets.
• Develop and maintain a VVIP/UHNW client portfolio.
• Generate new business through referrals and private client development.
• Lead high jewelry appointments including private viewings and bespoke orders.
• Deliver elevated client experiences from introduction to post-sale follow-up.
• Present collections with knowledge of gemstones, craftsmanship, and design story.
• Maintain accurate client records and outreach activity.
• Partner with store leadership on events and client strategies.
• Serve as a keyholder and uphold discretion on the sales floor.
• Stock handling, transfers, and inventory tracking.
• CRMs updates and outreach planning.
• Visual presentation and floor standards.
• Security and client confidentiality compliance.

Skills

High jewelry sales

Relationship management

Clienteling

Private appointments

Portfolio development

Tools

CRM software

Job description

Our client is seeking a Senior Sales Executive to join the opening team of its first flagship boutique in SoHo, New York. This is a senior individual contributor role for a high jewelry seller who can cultivate deep client relationships, convert private appointments and walk-in traffic, and help establish the selling culture of a founder-led luxury house. The opportunity is best suited to someone with a proven high jewelry book, strong discretion, and the ability to represent an emerging retail concept with confidence and polish in a fully on-site environment.

Responsibilities

• Drive individual sales performance against personal goals and overall boutique targets.
• Build, develop, and maintain a portfolio of VVIP, UHNW, and high-potential clients.
• Generate new business through outreach, referrals, repeat business, and personal client development.
• Lead high jewelry appointments with confidence, including private viewings, bespoke discussions, and special order opportunities.
• Deliver an elevated client experience across every touchpoint, from initial introduction through post-sale follow-up.
• Present collections with authority, including detailed knowledge of gemstones, craftsmanship, materials, pricing, and design story.
• Maintain accurate and detailed client records, including purchase history, preferences, milestones, and outreach activity.
• Partner closely with store leadership on appointments, events, activations, and client strategies.
• Serve as a keyholder and model strong judgment, discretion, and professionalism on the sales floor.
• Stock handling and inventory control
• Transfers and special order tracking
• CRM updates, reporting, and outreach planning
• Visual presentation and daily floor standards
• Security, product handling, and client confidentiality compliance
• Help create a refined, welcoming boutique environment that reflects high jewelry service standards.

Requirements

• 10 or more years of experience in fine and high jewelry sales.
• Proven success selling true high jewelry, including six-figure transactions and extended private selling processes.
• Portable client book with demonstrated personal relationships and meaningful annual sales volume.
• Track record of developing and retaining VVIP, UHNW, and collector-level clients who buy through the individual, not only through the house they represent.
• Strong command of clienteling, private appointments, follow-up, and long-cycle relationship management.
• Ability to thrive in a new flagship environment where the seller plays a central role in building the business.
• Polished presence, sound judgment, and the discretion required for a small, high-touch luxury boutique.
• Experience as a keyholder or in a similarly trusted boutique role is strongly preferred.
• Comfort working fully on-site in New York, NY.
• GIA certification or comparable gemological training is a plus.
• Additional experience in auction, estate, signed jewelry, store openings, or new market launches is a plus.
• Additional language skills are a plus for serving an international clientele.
• Compensation is expected to exceed $200,000 in year one for a strong performer, with uncapped commission potential.