Senior Sales Engineer

BlackBerry Corporation; Houston (TX); On-site; USD 147,000 - 193,000; Full time

Benefits offered by this job

SIP program

Medical benefits

Paid time off

Employee share purchase

Retirement plan

Job summary

BlackBerry Corporation is seeking a Senior Sales Engineer to act as the strategic bridge between customers, Customer Success, Product, and Engineering. The role drives technical adoption, solution design, implementation guidance, and ongoing optimization of BlackBerry products and services.

You will lead discovery, architecture reviews, and workshops, while supporting onboarding and adoption to ensure successful outcomes.

Qualifications

• 5+ years of experience in Technical Account Management, Solutions Engineering, Customer Success, Professional Services, or a related role.
• Strong understanding of cloud technologies, APIs, integrations, and enterprise software architectures.
• Experience managing customer-facing technical projects and stakeholder relationships.
• Excellent problem-solving, communication, and presentation skills.

Responsibilities

• Act as the primary technical advisor for assigned customers throughout the customer lifecycle.
• Understand customer business objectives, technical environments, and integration requirements.
• Design and recommend scalable solutions that align with customer needs and best practices.
• Lead technical discovery sessions, architecture reviews, and solution workshops.
• Support implementation, onboarding, and adoption initiatives to ensure successful outcomes.
• Provide subject-matter expertise on products, integrations, APIs, security, and system architecture.
• Troubleshoot complex technical issues and coordinate resolution across internal teams.
• Translate business requirements into technical solutions and actionable plans.
• Identify opportunities for optimization, automation, and increased product utilization.

Skills

Cloud technologies

APIs

Integrations

Enterprise software architectures

Customer-facing projects

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience

Job description

Worker Sub-Type:

Regular

**Job Description:**

Position Summary

Senior Sales Engineer serves as the strategic bridge between customers, Customer Success, Product, and Engineering. This role is responsible for driving successful technical adoption, solution design, implementation guidance, and ongoing optimization of products and services. The Technical Solutions Manager combines strong technical expertise with customer-facing consulting skills to deliver business outcomes, resolve complex challenges, and build trusted customer relationships.

Key Responsibilities

• Act as the primary technical advisor for assigned customers throughout the customer lifecycle.


• Understand customer business objectives, technical environments, and integration requirements.


• Design and recommend scalable solutions that align with customer needs and best practices.


• Lead technical discovery sessions, architecture reviews, and solution workshops.


• Support implementation, onboarding, and adoption initiatives to ensure successful outcomes.


• Provide subject-matter expertise on products, integrations, APIs, security, and system architecture.


• Troubleshoot complex technical issues and coordinate resolution across internal teams.


• Translate business requirements into technical solutions and actionable plans.


• Identify opportunities for optimization, automation, and increased product utilization.

Required

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.


• 5+ years of experience in Technical Account Management, Solutions Engineering, Customer Success, Professional Services, or a related role.


• Strong understanding of cloud technologies, APIs, integrations, and enterprise software architectures.


• Experience managing customer‑facing technical projects and stakeholder relationships.


• Excellent problem-solving, communication, and presentation skills.

Scheduled Weekly Hours:

40

Compensation Hiring Base Salary Range:

$147,200.00 - $193,200.00

Please be advised that the compensation hiring range indicated herein is provided solely as a good‑faith estimate of expected base compensation for the position. The actual compensation offered will be determined at the time of hire and is contingent upon multiple factors, including but not limited to the candidate’s qualifications, relevant experience, demonstrated skills, and results of assessments conducted during the hiring process.

Bonus:

The BlackBerry Sales Incentive Pay (SIP) program is a bonus incentive program designed to reward eligible employees for their contributions towards BlackBerry’s sales success. SIP payments are based on an employee’s sales performance against quarterly or full‑year quotas for the fiscal year.

Benefits:

The BlackBerry Employee Benefits programs offer a wide range of benefits that support your physical, financial and personal well‑being. BlackBerry remains committed to offering affordable benefits including coverage for medical, dental, vision, life, disability insurance, retirement, employee share purchase program and paid‑time‑off to those that meet the eligibility requirements.

Disclosure of Position Status:

This is an active opening. We are seeking to fill this position immediately

Disclosure of Artificial Intelligence:

We donot use artificial intelligence (AI)to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed and evaluated by our hiring team.

BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Headquartered in Waterloo, Ontario, the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. You couldn’t choose a more exciting time to consider joining us! For more information, visit BlackBerry.com and follow @BlackBerry.

©2022 BlackBerry. All right reserved. BlackBerry® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world.

It is the policy of BlackBerry to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

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