Job Details
- Location: O Fallon, MO 63366
- Position Type: Full Time
- Education Level: Not Specified
- Salary Range: $16.00 - $16.00 Hourly
- Travel Percentage: None
- Job Shift: Any
- Job Category: Sales
Senior Sales Associate Position Description
Position Title: Senior Sales Associate (Sales Forced)
Reports To: Store Leader
Classification: Full-Time / Non-Exempt / Hourly
Position Overview
The Senior Sales Associate serves as a sales-focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.
Job Description
Sales & Customer Experience
- Deliver exceptional customer service aligned with Range USA standards
- Review KPIs and coach team to expectations from this data
- Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
- Build customer relationships and increase basket size through product knowledge and recommendations
Operations Execution
- Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
- Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
- Support inventory flow, merchandising, and ad set execution to maintain visual standards
- Maintain overall store cleanliness and organization
Safety & Compliance
- Ensure strict adherence to all firearm safety protocols for customers and staff
- Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
- Safeguard confidential information and ensure all processes meet regulatory standards
- Ensure range readiness, safety, and cleanliness always
- Validate and elevate parts requirements to ASL
Desired Skills & Experience
Core Values:
- Curious
- Passionate
- Do It Right
- Service
Qualifications:
- High School Diploma or equivalent required
- 1–2 years of retail sales or customer service experience (specialty retail preferred)
- Strong attention to detail with the ability to follow complex compliance procedures
- Ability to handle confidential information with integrity
- Flexible availability, including nights, weekends, and holidays
- Strong communication skills and customer-first mindset
Employee Benefits
- Medical, Dental, Vision Health Insurance
- Free Elite Membership (Unlimited Shooting)
- Industry Leading Online and Store Discounts
- Free Classes
- Ability to Utilize Manufacturer Programs
- No firearm experience needed: We Offer Paid Training
Physical Demands
- Extended periods of standing
- Ability to lift and/or push up to 50 lbs. regularly
- Ability to work at heights up to 10 feet
NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.