Client Advisor

360 Talent; Wailea (HI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Commission-based pay

Benefits package

Job summary

360 Talent is recruiting a Luxury Client Advisor for its Wailea boutique in Maui, Hawaii. The role focuses on delivering a personalized luxury shopping experience to local and international clients, building lasting relationships and achieving boutique sales goals.

You’ll showcase product knowledge, engage in storytelling and cross-selling, while maintaining boutique standards and staying current on fashion trends and new collections. Weekend availability is valued.

Qualifications

• Experience in luxury or premium retail.
• Strong communication and relationship-building skills.
• Collaborative team player with a client-focused approach.

Responsibilities

• Deliver an exceptional, personalized luxury shopping experience to local and international clientele.
• Develop and maintain strong client relationships through proactive outreach, appointments and personalized follow-up.
• Achieve individual and boutique sales goals while contributing to overall team performance.
• Demonstrate strong product knowledge and present collections through storytelling, styling and cross-selling.
• Identify opportunities to grow existing client relationships and develop new business.
• Maintain the boutique's visual merchandising, operational and presentation standards.
• Collaborate with management and colleagues to ensure elevated client experience.
• Stay informed on luxury fashion trends, new collections and product launches.

Skills

Luxury retail experience

Sales mindset

Client relationship skills

Professional communication

Flexible weekends

Job description

Luxury Client Advisor – Wailea, Maui, HI

Location: Wailea, Maui, Hawaii

Industry: Luxury Fashion & Retail

Employment Type: Full-Time

About the Opportunity

360 Talent is partnering with a prestigious international luxury fashion house to recruit a passionate and service-driven Client Advisor for its boutique in Wailea, Maui.

This is an exciting opportunity to represent an iconic luxury brand known for its craftsmanship, innovation and exceptional client experience.

We are seeking individuals who are passionate about fashion, enjoy building meaningful client relationships and thrive in a collaborative, high-performing retail environment.

Key Responsibilities

• Deliver an exceptional, personalized luxury shopping experience to local and international clientele.
• Develop and maintain strong client relationships through proactive outreach, appointments and personalized follow-up.
• Achieve individual and boutique sales goals while contributing to overall team performance.
• Demonstrate strong product knowledge and confidently present collections through storytelling, styling and cross-selling.
• Identify opportunities to grow existing client relationships and develop new business.
• Maintain the boutique's visual merchandising, operational and presentation standards.
• Collaborate closely with management and colleagues to ensure an elevated and seamless client experience.
• Stay informed on luxury fashion trends, new collections and product launches.

Ideal Candidate

• Previous experience in luxury or premium retail, fashion, fine jewelry, hospitality or another high-touch customer service environment.
• Genuine passion for fashion, craftsmanship and delivering exceptional service.
• Strong communication, interpersonal and relationship-building skills.
• Commercially minded, with an interest in sales performance and client development.
• Professional, polished and comfortable engaging with a diverse international clientele.
• Positive, adaptable and eager to learn and develop within the luxury industry.
• Collaborative team player with a proactive and client-focused approach.
• Flexible availability, including weekends and holidays.

Previous luxury fashion experience is highly valued but not essential. We welcome candidates with strong hospitality or premium customer service backgrounds who demonstrate the right attitude, professionalism and enthusiasm to grow within luxury retail.

Why Apply?

• Opportunity to join a globally recognized luxury fashion house.
• Work with an international clientele in one of Hawaii's premier luxury shopping destinations.
• Develop your expertise in luxury selling, styling and relationship management.
• Join a collaborative team with opportunities for professional development.
• Competitive compensation package, including commission and benefits.