Senior Sales Associate - Pet Care Leader

Petco Animal Supplies, Inc.; New York (NY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401K

PTO and incentives

Job summary

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their owners on the sales floor. You will mentor newer associates, support leadership, and help maintain a welcoming environment while providing knowledgeable service rooted in a passion for pets.

You will greet customers, assist with product selections, process transactions, and contribute to merchandising and inventory tasks. Flexibility for evenings, weekends, and holidays is needed.

Qualifications

• 1+ years of retail experience in a specialty environment.
• Strong communication, interpersonal and customer service skills.
• Proven ability to multitask and thrive in a fast-paced setting.
• Basic math skills and cash handling experience.
• Passion for animals and knowledge of pet care preferred.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service to customers.
• Educate customers on promotions, services and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Assist leadership with operations, merchandising and open/close procedures.
• Mentor and train new associates on policies and service expectations.
• Resolve customer concerns and elevate issues as needed.

Skills

Retail experience

Communication

Customer service

Multitasking

Math skills

Passion for animals

Problem solving

Job description

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their owners on the sales floor. You will mentor newer associates, support leadership, and help maintain a welcoming environment while providing knowledgeable service rooted in a passion for pets.

You will greet customers, assist with product selections, process transactions, and contribute to merchandising and inventory tasks. Flexibility for evenings, weekends, and holidays is needed.