Senior Sales Associate — Lead & Elevate Customer Experience

The Salvation Army; Town of Oneonta (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

The Salvation Army Syracuse ARC is seeking a Senior Sales Associate to support store operations and work therapy program participation. You will assist management with staffing, budget attainment, and daily paperwork while upholding store policies and delivering excellent customer service.

Your role includes supervising new staff, ensuring accurate payroll processing, and maintaining well-stocked shelves to meet customer needs.

Qualifications

• Leadership and staff supervision experience.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Assist management in meeting sales, production, and expense budgets.
• Provide training, direction and supervision of new employees.
• Ensure policy compliance and timely payroll and reporting to the finance office.

Skills

Leadership

Customer service

Communication

Job description

The Salvation Army Syracuse ARC is seeking a Senior Sales Associate to support store operations and work therapy program participation. You will assist management with staffing, budget attainment, and daily paperwork while upholding store policies and delivering excellent customer service.

Your role includes supervising new staff, ensuring accurate payroll processing, and maintaining well-stocked shelves to meet customer needs.