Senior Sales Associate

HODGIE 2 RANGE OPERATIONS LLC; Hodgkins (IL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision coverage

Unlimited shooting – free classes

Employee discounts

Paid training

Zusammenfassung

Range USA in Hodgkins, IL is seeking a Senior Sales Associate to lead by example, drive personal sales, and ensure daily store operations run smoothly with a focus on safety and customer service.

The role involves opening/closing routines, cash handling, managing store metrics, and coaching teammates to hit sales targets across firearms, memberships, and classes. Ideal candidates have 1–2 years in retail or customer service, strong attention to detail, and excellent communication.

Qualifikationen

• Experience in retail sales or customer service.
• Ability to follow complex compliance procedures.
• Strong attention to detail and accuracy.
• Discretion with confidential information.

Aufgaben

• Drive personal sales while coaching others to meet targets.
• Manage opening/closing routines and cash reconciliation.
• Ensure store safety and regulatory compliance.
• Maintain cleanliness and visual standards.
• Deliver best-in-class customer experience.

Kenntnisse

Retail sales

Customer service

Cash handling

Strong communication

Team leadership

Ausbildung

High School Diploma or equivalent

Tools

POS software

RF scanner

Jobbeschreibung

Senior Sales AssociateRange USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.Position detailsPosition titleSenior Sales AssociateReports toStore LeaderClassificationFull-Time / Non-Exempt / HourlyPosition overviewThe Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.Core values alignment:Curious — ask questions, find and solve problemsPassionate — care deeply about the brand, team, and customersDo it Right — take pride in accuracy and credibilityService — put others above ourselvesKey responsibilitiesSales & Customer Experience:Deliver exceptional customer service aligned with Range USA standardsReview KPIs and coach team to expectations from this dataAchieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)Build customer relationships and increase basket size through product knowledge and recommendationsOperations Execution:Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliationProduce and maintain daily operational documents (store metrics, huddle notes, schedules)Support inventory flow, merchandising, and ad set execution to maintain visual standardsMaintain overall store cleanliness and organizationSafety & Compliance:Ensure strict adherence to all firearm safety protocols for customers and staffMaintain compliance with ATF regulations, including accurate execution of 4473 forms and background checksSafeguard confidential information and ensure all processes meet regulatory standardsEnsure range readiness, safety, and cleanliness alwaysValidate and escalate if needed parts requirements to ASLDesired skills & experienceHigh School Diploma or equivalent preferred1–2 years of retail sales or customer service experience (specialty retail preferred)Strong attention to detail with the ability to follow complex compliance proceduresAbility to handle confidential information with integrityFlexible availability, including nights, weekends, and holidaysStrong communication skills and customer-first mindsetEmployee benefitsMedical, Dental, and Vision health insuranceUnlimited Shooting – Free ClassesIndustry-leading online and in-store discountsManufacturer rewards and points programNo firearm experience needed — we offer paid training