Senior Sales Associate

Range USA; Monroeville (Allegheny County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Unlimited Shooting – Free Classes

Discounts (online and in-store)

Manufacturer rewards program

Paid firearm training

Job summary

Range USA in Monroeville, PA is seeking a Senior Sales Associate to drive personal sales while delivering a best-in-class customer experience.

You will help maintain daily store operations, safety standards, and compliance, including opening/closing routines and cash handling, while coaching teammates and building customer relationships.

Qualifications

• High School Diploma or equivalent preferred.
• 1–2 years of retail sales or customer service experience (specialty retail preferred).
• Strong attention to detail with the ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and customer-first mindset.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Open/close procedures, register management, and cash reconciliation.

Skills

Customer service

Retail sales

Communication skills

Attention to detail

Integrity

Education

High School Diploma or equivalent

Job description

Job Details: Job Location: Monroeville, PA - Monroeville, PA 15146, Position Type: Full Time, Education Level: Not Specified, Salary Range: $15.00 - $15.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Sales, Senior Sales Associate

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

• Position title: Senior Sales Associate
• Reports to: Store Leader
• Classification: Full-Time / Non-Exempt / Hourly

Position overview

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

Sales & Customer Experience

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations

Operations Execution

• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization

Safety & Compliance

• Ensure strict adherence to all firearm safety protocols for customers and staff
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure all processes meet regulatory standards
• Ensure range readiness, safety, and cleanliness always
• Validate and escrow if needed parts requirements to ASL

Desired skills & experience

• High School Diploma or equivalent preferred
• 1–2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training