Senior Sales Associate

Range USA; Villa Park (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision health_ins

Unlimited Shooting – Free Classes

Industry-leading online and in-store

Manufacturer rewards and points

Paid training for firearm safety

Job summary

Range USA in Villa Park, IL is seeking a Senior Sales Associate to lead personal sales and support daily store operations with a strong emphasis on safety and customer experience.

You will open/close routines, coach the team on product knowledge, and ensure compliance with ATF regulations while delivering a best-in-class customer experience.

Qualifications

• 1–2 years of retail sales or customer service experience.
• Ability to follow complex compliance procedures.
• Strong communication skills and customer-first mindset.
• Flexible availability, including nights, weekends, and holidays.
• No firearm experience needed—paid training provided.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to meet expectations from data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Maintain store cleanliness and organization, ensure safety and compliance.

Skills

Strong communication skills

Customer-first mindset

Attention to detail

Flexible availability

Education

High School Diploma or equivalent

Job description

Job Details: Job Location: Villa Park, IL - Villa Park, IL 60181, Position Type: Full Time, Education Level: Not Specified, Salary Range: $16.00 - $16.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Sales, Senior Sales Associate

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

• Position title
  Senior Sales Associate
• Reports to
  Store Leader
• Classification
  Full-Time / Non-Exempt / Hourly

Position overview

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

Key responsibilities

Sales & Customer Experience:

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations

Operations Execution:

• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization

Safety & Compliance:

• Ensure strict adherence to all firearm safety protocols for customers and staff
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure all processes meet regulatory standards
• Ensure range readiness, safety, and cleanliness always
• Validate and escape if needed parts requirements to ASL

Desired skills & experience

• High School Diploma or equivalent preferred
• 1–2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training