Sales Associate

Range USA; Pittsburgh (Allegheny County); On-site; USD 14,000 - 17,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Unlimited Shooting – Free Classes

Discounts on products

Training Provided

Job summary

Range USA is hiring a Sales Associate in Pittsburgh, PA for a part-time, hourly role. You will provide exemplary customer service, product knowledge, and smooth operations to convert shoppers into buyers.

Responsibilities include greeting customers, sharing promotions, handling range check-ins, and ensuring compliant firearm rental processes. Must be 21+, with 1–2 years of sales experience and flexibility for evenings, weekends, and holidays.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years of customer service sales experience, preferably within a specialty retail environment.
• Ability to understand, recall and follow complex compliance regulations and handle highly confidential information.
• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Must be 21 years of age.

Responsibilities

• Commit to Range USA’s mission by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that exceeds expectations and fosters lasting relationships.
• Greet customers and facilitate the customer experience.
• Convert customers to buyers by asking for the sale to fulfill the desired experience.
• Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions; ensure they leave with the complete package.
• Conduct range customer check-in in an efficient and friendly manner.
• Maintain the range timer for proper tracking of customer time.
• Ensure an efficient and compliant range firearm rental process.
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues.
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an ecommerce picker, check the pickup dashboard every hour and process new orders.

Skills

Customer service

Sales experience

Compliance knowledge

Flexibility

Education

High School Diploma

Job description

Overview

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

• Position title: Sales Associate
• Reports to: Store Leader
• Classification: Part-Time / Non-Exempt / Hourly
• Job Location: Range Operations LLC, Pittsburgh, PA 15205
• Salary Range: $10.00 – $12.00 Hourly
• Job Shift: Any
• Job Category: Retail

Position overview

The Sales Associate provides customers with the assistance and product knowledge to fulfill their experience by being proficient in product knowledge, selling skills, and operations. The goal is to convert customers to buyers with sales that fulfill the desired experience.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

• Commit to Range USA’s mission by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that exceeds expectations and fosters lasting relationships.
• Greet customers and facilitate the customer experience.
• Convert customers to buyers by asking for the sale to fulfill the desired experience.
• Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions; ensure they leave with the complete package.
• Conduct range customer check-in in an efficient and friendly manner.
• Maintain the range timer for proper tracking of customer time.
• Ensure an efficient and compliant range firearm rental process.
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues.
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an ecommerce picker, check the pickup dashboard every hour and process new orders.

Desired skills & experience

• High School Diploma or equivalent required.
• 1-2 years of customer service sales experience, preferably within a specialty retail environment.
• Ability to understand, recall and follow complex compliance regulations and handle highly confidential information.
• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Must be 21 years of age.

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — paid training

This job description may be updated as needed and is not all-inclusive of expected duties and responsibilities.