Senior Sales and Operations Coordinator

Herc Rentals; Glenshaw (PA); On-site; USD 32,788 - 46,698; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Life and disability insurance

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off

Tuition Reimbursement Program

Job summary

Herc Rentals is seeking a Senior Sales and Operations Coordinator in Glenshaw, PA. The successful candidate will be the first point of contact at the branch, handling customer inquiries and managing equipment logistics.

This position requires a high school diploma, 2-4 years of experience, and proficiency in DOT regulations. Enjoy employee benefits including health coverage, 401(k) plan, and generous paid time off.

Qualifications

• Must have 2 - 4 years of relatable experience.
• Proficient in DOT Regulations and load securement guidelines.
• A valid driver's license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pick up of equipment.
• Optimize routing of drivers by being a DOT Regulations expert.
• Aid and support the other coordinators at the branch.
• Be a trusted partner to the territory sales representatives.
• Maximize revenue through superior customer service on all existing orders.
• Generate, process, analyze and review daily business reports.

Skills

Ability to drive and operate multiple types of vehicles and equipment

Ability to communicate with customers

Decision Making/Judgement

Initiative

Planning

Personal Organization

Adaptability/Flexibility

Teamwork

Education

High school or GED required, College Degree preferred

Tools

Rental Man

On the Go

Salesforce.com

Job description

Job Purpose

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.

In this role you will learn to

• Take initiative and work autonomously
• Manage a profit and loss statement
• Effectively grow a diverse portfolio of customers
• Manage a fleet inventory mix
• Become a safety expert
• Be an expert in the equipment rental industry
• Be promoted and grow your career!

What you will do

• Proactively answer and resolve customer questions
• Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
• Optimize routing of drivers by being a DOT Regulations expert
• Aid and support the other coordinators at the branch
• Be a trusted partner to the territory sales representatives
• Manage a portfolio of customers
• Maximize revenue through superior customer service on all existing orders
• Finalize sales for both inbound and outbound calls
• Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
• Generate, process, analyze and review the daily business reports
• Support all team members
• Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
• Act as local expert on Optimus and pricing practices
• Assist others with Salesforce.com
• Continue to open accounts and prescreen customers using eApply

Requirements

• High school or GED required, College Degree preferred
• 2 - 4 year of relatable experience
• Must be fluent in Rental Man
• Fluent with On the Go use
• Proficient in DOT Regulations and load securement guidelines
• A valid driver's license with a clean driving record

Skills

• Ability to drive and operate multiple types of vehicles and equipment
• Ability to communicate with customers
• Decision Making/Judgement
• Initiative
• Planning
• Personal Organization
• Adaptability/Flexibility
• Teamwork

Pay Range

$28.85 per hour

Benefits

Keeping you healthy

• Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program

Building Your Financial Future

• 401(k) plan with company match
• Employee Stock Purchase Program

Life & Work Harmony

• Paid Time Off (Holidays, Vacations, Sick Days)
• Paid parental leave.
• Military leave & support for those in the National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Auto & Home Insurance Discounts

Protecting You & Your Family

• Company Paid Life Insurance
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance
• Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.