Senior Sales and Events Manager - Hilton San Jose

Hilton; San Jose (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

Hilton San Jose is seeking a Senior Sales and Event Manager responsible for soliciting and executing local catering and social events. The role involves maximizing revenue, managing operations, and building customer relationships. Candidates should have hospitality experience and a passion for exceptional guest service.

Qualifications

• Minimum 2 years of hospitality-related experience at manager level.
• Experience supervising or managing a small team (1-3 people).
• Willingness to travel (10% travel required).

Responsibilities

• Maximize meeting & events sales revenue, and negotiate services and prices.
• Manage day-to-day operations and build strong customer relationships.
• Conduct property tours and participate in trade shows.

Skills

Hospitality

Customer Focus

Negotiation

Relationship Building

Education

Relevant degree in business development

Tools

Delphi.fdc

Job description

Hilton San Jose is looking for a Senior Sales and Event Manager to join their team!!

As a Senior Sales and Event Manager, you will be responsible for the successful solicitation, event planning and overall execution of all Local Catering & Social Events that take place within the hotel including securing groups with 20 rooms or less. The Senior Sales and Event Manager will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business.

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards: -

• Maximize all Meeting & Events Sales revenue opportunities through selling of function items.
• Negotiate services and prices to maximize revenue and profitability.
• Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business.
• Manage the department’s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space.
• Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively.
• Accurate administration and control of all Meetings and Events related reservations and blocks or 20 rooms or less on peak.
• Conduct conferences and external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business.
• Host and entertain clients and maintain client accounts.
• Conduct property tours and participate in trade shows, industry and community events to promote facilities and services.
• Contribute to the selling strategy of the hotel.
• To support the Food & Beverage operations and room reservations team with information as required
• To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively.
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market.

What are we looking for?

• Minimum Years of Experience: two (2) years Hospitality related experience at manager level.
• Experience of Supervision or management of 1-3 people.
• Other requirements: Travel percentage: 10%

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems (Delphi.fdc)
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The annual salary range for this role is $75,000 to $85,000. and is based on applicable and specialized experience and location.

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