Senior Safety Domain Expert - Falcon

Kardow; United States; Remote; USD 160,000 - 226,000; Full time

Job summary

Veeva Systems in London is seeking a Senior Safety Domain Expert for Falcon to bridge hands-on pharmacovigilance case processing with strategic PV operations and automation initiatives.

You will collaborate with internal product teams and early adopters, shaping AI-driven safety automation and ensuring data integrity across intake, triage, validation, and reporting. This role offers maximum flexibility to work remotely or from the office.

Qualifications

• 5+ years of active pharmacovigilance or drug safety operations experience.
• Strong understanding of day-to-day case processing workflows and safety timelines.
• Strategic PV operations vision with automation and digital transformation focus.
• Experience with AI-driven software or machine learning in life sciences is preferred.

Responsibilities

• End-to-end safety case intake, triage, validation, and data reconciliation guidance.
• AI calibration, verification of platform outputs for safety compliance.
• Translate PV trends into platform capabilities and automation strategies.
• Engage early adopters and translate feedback into product improvements.
• Develop stress-test scenarios to evaluate platform reasoning.

Skills

Pharmacovigilance

PV Operations

AI in PV

Technical collaboration

Executive communication

Tools

AI tools

Automation platforms

PV software

Job description

Job Title: Senior Safety Domain Expert - Falcon Job Location: London, United Kingdom Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Job Title: Senior Safety Domain Expert - Falcon

Job Location: London, United Kingdom

Job Location Type: Remote

Job Contract Type: Full-time

Job Seniority Level:

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for an experienced pharmacovigilance professional to serve as our Senior Safety Domain Expert for Veeva Falcon. In this role, you will bridge hands-on case processing execution with high-level strategic vision for the future of PV Operations, directly shaping next-generation AI and automation tools. You will spend your days collaborating with our internal technical teams and external early adopters, acting as the definitive "Voice of the Customer" to ensure our platform delivers flawless safety automation.

What You'll Do

• End-to-End Workflow Guidance: Advise product and engineering teams on the detailed steps of safety case intake, triage, validation, and advanced data reconciliation workflows

• AI Calibration & Verification: Actively review, evaluate, and verify AI-driven platform outputs across case intake and processing steps to ensure maximum precision, accuracy, and safety compliance

• Strategic PV Ops Vision: Translate macro industry trends and operational shifts in PV into actionable platform capabilities and long-term automation strategies

• Early Adopter Engagement: Interact directly with PV leads and processing specialists at early adopter organizations, translating their feedback into actionable platform enhancements

• Stress-Test Scenario Building: Map out highly complex, multi-variable safety case scenarios to rigorously evaluate and calibrate the platform's reasoning boundaries

Requirements

• 5+ years of active experience in Pharmacovigilance / Drug Safety Operations
• Deep tactical understanding of day-to-day case processing workflows, intake, validation criteria, database reconciliation, and global expedited reporting timelines
• Strategic PV Operations expertise with a clear vision of how PV operating models are evolving toward automation and digital transformation
• Demonstrated AI experience, including active involvement with AI-driven software, automated workflow tools, agentic AI, or machine learning applications in pharmacovigilance or life sciences
• Strong ability to bridge PV operational knowledge with technical product teams and present confidently to executive customers

Nice to Have

• Prior experience contributing to the design, implementation, or user-acceptance testing (UAT) of automated pharmacovigilance intake solutions

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .