Senior Consultant - Pharmacovigilance/Safety Systems Implementation (Remote)

Veeva Systems; Philadelphia (Philadelphia County); Remote; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basicLife

Flexible PTO

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is transforming Drug Safety and Pharmacovigilance with Vault Safety. We seek a Senior Consultant – Safety & PV SME to lead implementations, define processes, and guide customers and teams through complex projects.

This is a remote, full-time role with travel up to 50% and no fixed office requirement. The candidate will drive delivery, mentor staff, and collaborate with solution architects to ensure successful outcomes.

Qualifications

• 8+ years in life sciences, Drug Safety, Pharmacovigilance or related fields.
• Experience implementing or supporting PV/safety databases and systems.
• Ability to lead customer engagements and deliver projects on time.

Responsibilities

• Lead Vault Safety implementations for life sciences customers.
• Define strategies and processes for global PV programs.
• Provide SME guidance on Drug Safety and Pharmacovigilance.
• Manage cross-functional project teams and customer communications.
• Mentor junior consultants and ensure successful engagements.
• Support presales with scope and estimation insights.

Skills

Life sciences knowledge

Project management

Drug Safety / PV expertise

Global regulatory knowledge

Communication skills

Travel readiness

Education

Life Science or related degree

Tools

ARISg (LifeSphere)

ARGUS

Oracle

Empirica

Commonwealth

RxLogix

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for senior system implementation experts to join the Professional Services team and lead implementations of our Vault Safety solution. We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology.

As a key member of our Professional Services team, the Senior Consultant – Safety & PV SME will work side-by-side with customers and our solution architects to implement Vault Safety. In this role, the candidate will lead the overall delivery of Vault Safety for our customers. They will define and drive business processes, lead the project team in delivering the solution, and guide our customers throughout the implementation programs.

This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You’ll Do

• Lead life sciences customers in the rapid configuration and implementation of Vault Safety
• Define strategies, business processes, and implementation program(s) for deploying Vault Safety across an organization
• Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
• Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
• Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
• Mentor project team and junior consultants
• Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
• Ensure customer success from beginning to end of the engagement lifecycle
• Assist presales/sales teams in defining scope, cost, and estimations

Requirements

• 8+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry
• Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, and/or other GxP software solutions for PV such as Oracle, Empirica, Commonwealth, or RxLogix solutions
• Self-starter and motivated individual with the proven ability to work independently in a fast-paced environment
• Proven ability to manage diverse customers and /or stakeholders and ensure project delivery to a high degree of satisfaction
• Ability to quickly understand customer requirements and create corresponding solution designs
• Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations
• Proven experience defining global business processes for safety
• Good understanding of global regulations and related business processes
• Excellent verbal and written communication skills
• Ability to thrive in an ambiguous / start-up environment as the business develops and scales
• Ability to travel up to 50%
• Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Nice to Have

• Life Science, computer science, or related degree
• Hands‑on implementation experience with safety databases like ARISg or ARGUS
• SaaS/Cloud experience
• Experience in demonstrating software applications in product pre‑sales
• Locality to major life sciences customer hub (NJ; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL, RTP NC)

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  • A conversation with the hiring manager
  • A practical case exercise
  • A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].