Senior SaaS Sales Ops: Deal Desk & Order Management

Zimperium; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Zimperium, a world leader in mobile security, seeks a Sr Sales Operations/Deal Desk & Order Management Specialist to support the deal desk and end-to-end order process—from quote to cash. You will ensure accurate deal structures, billing terms, software provisioning, and revenue recognition compliance.

The ideal candidate has 5+ years in Order Management or Sales Operations for a B2B SaaS company, strong Salesforce CRM skills, and hands-on experience with channel and OEM deals.

Qualifications

• 5+ years of experience in Order Management, Deal Desk, and/or Sales Operations within a high-growth B2B SaaS enterprise software company
• Proficiency with Salesforce CRM and exposure to Salesforce CPQ preferred
• Hands-on experience processing channel and OEM deals
• Understanding of SaaS business models, including ARR/MRR, upsell, cross sell, renewals, and multi-year billing structures

Responsibilities

• Manage the end-to-end order processing lifecycle, ensuring accuracy in deal structure, billing terms, software provisioning, and revenue recognition compliance
• Process SFDC Opportunities by validating delivery, initiating subscription contracts, including entering post-close contract amendments / adjustments as needed
• Develop, document, and support standardized Deal Desk and Order Management SOPs across the global sales teams
• Liaison with OEM partners to ensure proper processing of OEM orders and reconciliation activities
• Ensure accurate tracking and reconciliation of partner margins, OEM royalties, and co-selling/referral credit attribution in Salesforce
• Assist Finance team with invoice collections, actively pursuing validation of payment timing, functioning as the expert on bookings & billings, and escalating any risk accounts
• Collaborate with internal teams to help identify opportunities for process optimization and efficiency gains, driving continuous improvement initiatives

Skills

Salesforce CRM

Salesforce CPQ

Deal desk

Order management

SaaS business models

Channel & OEM deals

Job description

Zimperium, a world leader in mobile security, seeks a Sr Sales Operations/Deal Desk & Order Management Specialist to support the deal desk and end-to-end order process—from quote to cash. You will ensure accurate deal structures, billing terms, software provisioning, and revenue recognition compliance.

The ideal candidate has 5+ years in Order Management or Sales Operations for a B2B SaaS company, strong Salesforce CRM skills, and hands-on experience with channel and OEM deals.