Senior SaaS Implementations Project Manager

UKG Inc.; Salt Lake City (UT); On-site; USD 84,000 - 119,000; Full time

Job summary

UKG is seeking a customer-focused Senior Project Manager to lead implementations of UKG Pro Suite customers. In this role, you'll manage multiple implementation projects, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

UKG is a fast-paced company that values leadership, communication, and the ability to manage complex, cross-functional projects.

Qualifications

• 3+ years of project management experience, preferably in Human Capital Management (HCM).
• Experience managing projects with cross-functional or virtual teams.
• Experience working with complex customer implementations.

Responsibilities

• Lead multiple customer implementation projects from kickoff through go-live.
• Develop and manage project plans, timelines, scope, and resource needs.
• Identify and resolve project risks, issues, and roadblocks.
• Set clear customer expectations and communicate project progress regularly.
• Manage scope changes and keep projects on track.
• Facilitate meetings with customers and internal teams.
• Ensure project deliverables meet quality standards and timelines.
• Hold project teams and customers accountable for key milestones and commitments.
• Navigate challenging situations with professionalism and confidence.

Skills

Project management

Cross-functional teams

Complex deployments

Job description

UKG is seeking a customer-focused Senior Project Manager to lead implementations of UKG Pro Suite customers. In this role, you'll manage multiple implementation projects, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

UKG is a fast-paced company that values leadership, communication, and the ability to manage complex, cross-functional projects.