Senior SaaS Implementation Project Manager

UKG Inc.; Honolulu (HI); On-site; USD 84,000 - 119,000; Full time

Job summary

UKG is seeking a customer-focused Senior Project Manager for UKG Pro implementations. You will lead multiple implementation projects, partner with customers and internal teams, and drive on-time deployments while ensuring an exceptional customer experience.

The role requires strong leadership and the ability to manage complex customer deployments in a fast-paced SaaS environment. Collaborate with cross-functional teams to deliver successful outcomes and maintain project quality.

Qualifications

• 3+ years of project management experience, preferably in Human Capital Management (HCM).
• Experience managing projects with cross-functional or virtual teams.
• Experience working with complex customer implementations.

Responsibilities

• Lead multiple customer implementation projects from kickoff through go-live.
• Develop and manage project plans, timelines, scope, and resource needs.
• Identify and resolve project risks, issues, and roadblocks.
• Set clear customer expectations and communicate project progress regularly.
• Manage scope changes and keep projects on track.
• Facilitate meetings with customers and internal teams.
• Ensure project deliverables meet quality standards and timelines.
• Hold project teams and customers accountable for key milestones and commitments.

Skills

Project management

Cross-functional teams

Complex implementations

Job description

UKG is seeking a customer-focused Senior Project Manager for UKG Pro implementations. You will lead multiple implementation projects, partner with customers and internal teams, and drive on-time deployments while ensuring an exceptional customer experience.

The role requires strong leadership and the ability to manage complex customer deployments in a fast-paced SaaS environment. Collaborate with cross-functional teams to deliver successful outcomes and maintain project quality.