Senior SaaS Implementations Project Manager

UKG Inc.; Juneau (AK); On-site; USD 84,000 - 119,000; Full time

Job summary

UKG is seeking a customer-focused Project Manager to lead implementations of UKG Pro Suite customers. In this role, you'll manage multiple implementation projects, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

Join a team that values learning, collaboration and impact, with growth opportunities and a strong benefits program.

Qualifications

• 3+ years of project management experience, preferably in human capital management.
• Experience managing projects with cross-functional or virtual teams.
• Experience working with complex customer implementations.
• SaaS implementation experience is a plus.
• Proven ability to manage multiple complex projects simultaneously.
• Strong leadership, communication, and customer consulting skills.
• Ability to build relationships with customer executives.
• Strong decision-making, organization, and prioritization skills.
• Knowledge of HR, payroll, and benefits processes.
• Comfortable working in a fast-paced environment with changing priorities.
• Experience managing project risks, negotiations, and escalations.

Responsibilities

• Lead multiple customer implementation projects from kickoff through go-live.
• Develop and manage project plans, timelines, scope, and resource needs.
• Identify and resolve project risks, issues, and roadblocks.
• Set clear customer expectations and communicate project progress regularly.
• Manage scope changes and keep projects on track.
• Facilitate meetings with customers and internal teams.
• Ensure project deliverables meet quality standards and timelines.
• Hold project teams and customers accountable for key milestones and commitments.

Skills

Project management

Cross-functional teams

Virtual teams

Risk management

Customer consulting

Executive relationship building

Decision making

Organization

HR processes knowledge

Job description

UKG is seeking a customer-focused Project Manager to lead implementations of UKG Pro Suite customers. In this role, you'll manage multiple implementation projects, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

Join a team that values learning, collaboration and impact, with growth opportunities and a strong benefits program.