Senior SaaS Implementations Project Manager

UKG Inc.; Augusta (ME); Presencial; USD 84.000 - 119.000; Jornada completa

Descripción de la vacante

UKG is seeking a customer-focused Senior Project Manager to lead implementations of UKG Pro Suite customers. You will manage multiple implementation projects, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

This role requires strong leadership and communication skills, with 3+ years in project management, experience with cross-functional teams, and knowledge of HR, payroll, and benefits processes.

Formación

• 3+ years of project management experience in a customer-facing setting.
• Experience leading cross-functional or virtual teams.
• Experience with complex customer implementations.

Responsabilidades

• Lead multiple customer implementation projects from kickoff through go-live.
• Develop and manage project plans, timelines, scope, and resource needs.
• Identify and resolve project risks, issues, and roadblocks.
• Set clear customer expectations and communicate project progress regularly.
• Manage scope changes and keep projects on track.
• Facilitate meetings with customers and internal teams.
• Ensure project deliverables meet quality standards and timelines.
• Hold project teams and customers accountable for key milestones and commitments.

Conocimientos

3+ years project management

Cross-functional teams

Complex implementations

Descripción del empleo

UKG is seeking a customer-focused Senior Project Manager to lead implementations of UKG Pro Suite customers. You will manage multiple implementation projects, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

This role requires strong leadership and communication skills, with 3+ years in project management, experience with cross-functional teams, and knowledge of HR, payroll, and benefits processes.