Senior Project Manager, SaaS Pro Implementations

UKG Inc.; Boise (ID); On-site; USD 84,000 - 119,000; Full time

Job summary

UKG is seeking a Senior Project Manager to lead implementations of UKG Pro Suite customers. You will manage multiple implementations, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

Responsibilities include planning, risk management, stakeholder communication, and ensuring quality outcomes across complex deployments.

Qualifications

• 3+ years of project management experience, preferably in Human Capital Management (HCM).
• Experience managing cross-functional or virtual teams.
• Experience working with complex customer implementations.
• SaaS implementation experience is a plus.

Responsibilities

• Lead multiple customer implementation projects from kickoff through go-live.
• Develop and manage project plans, timelines, scope, and resource needs.
• Identify and resolve project risks, issues, and roadblocks.
• Set clear customer expectations and communicate project progress regularly.
• Manage scope changes and keep projects on track.
• Facilitate meetings with customers and internal teams.
• Ensure project deliverables meet quality standards and timelines.
• Hold project teams and customers accountable for key milestones and commitments.

Skills

Project management

Cross-functional / virtual teams

Experience with complex customer实施?

SaaS implementation experience

Job description

UKG is seeking a Senior Project Manager to lead implementations of UKG Pro Suite customers. You will manage multiple implementations, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

Responsibilities include planning, risk management, stakeholder communication, and ensuring quality outcomes across complex deployments.