Senior SaaS Implementations Project Lead

UKG Inc.; Olympia (WA); On-site; USD 84,000 - 119,000; Full time

Job summary

UKG is seeking a customer-focused Senior Project Manager for UKG Pro Implementations to lead multiple customer deployments and ensure on-time, quality delivery. You will partner with customers and internal teams to drive successful implementations and an exceptional customer experience.

Required experience includes 3+ years in project management, preferably in SaaS, and a track record of managing cross-functional or virtual teams and complex implementations.

Qualifications

• 3+ years of project management experience, preferably in a SaaS environment.
• Experience managing projects with cross-functional or virtual teams.
• Experience working with complex customer implementations.

Responsibilities

• Lead multiple customer implementation projects from kickoff through go-live.
• Develop and manage project plans, timelines, scope, and resource needs.
• Identify and resolve project risks, issues, and roadblocks.
• Set clear customer expectations and communicate project progress regularly.
• Manage scope changes and keep projects on track.
• Facilitate meetings with customers and internal teams.
• Ensure project deliverables meet quality standards and timelines.
• Hold project teams and customers accountable for milestones and commitments.

Skills

Project management

Cross-functional teams

Complex implementations

Job description

UKG is seeking a customer-focused Senior Project Manager for UKG Pro Implementations to lead multiple customer deployments and ensure on-time, quality delivery. You will partner with customers and internal teams to drive successful implementations and an exceptional customer experience.

Required experience includes 3+ years in project management, preferably in SaaS, and a track record of managing cross-functional or virtual teams and complex implementations.