Senior Route Dispatch Lead — Logistics & Customer Service

Tri-State Enterprises, Inc; Grain Valley (MO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off (PTO) and holidays

Employee discount program for auto parts

Job summary

Tri-State Enterprises, Inc in Grain Valley, Missouri is seeking a Lead Dispatcher to oversee daily dispatch operations in a fast-paced environment. This role is crucial for ensuring timely and accurate deliveries while providing guidance to dispatchers and drivers. The ideal candidate will have strong leadership skills and experience in logistics, managing delivery routes efficiently.

Responsibilities include training team members and maintaining customer relationships. Competitive benefits include health insurance, 401(k) matching, and paid time off.

Qualifications

• 3+ years of dispatch or logistics experience in the automotive aftermarket.
• Proficiency in routing or fleet management software.
• Valid driver’s license and active DOT medical card.

Responsibilities

• Oversee daily dispatch operations and ensure timely deliveries.
• Serve as the primary contact for drivers and address route changes.
• Train and mentor dispatchers on safety and customer service.

Skills

Leadership

Communication

Problem-Solving

Customer Service Orientation

Education

High School Diploma or Equivalent

Tools

Routing/ Fleet Management Software

Job description

Tri-State Enterprises, Inc in Grain Valley, Missouri is seeking a Lead Dispatcher to oversee daily dispatch operations in a fast-paced environment. This role is crucial for ensuring timely and accurate deliveries while providing guidance to dispatchers and drivers. The ideal candidate will have strong leadership skills and experience in logistics, managing delivery routes efficiently.

Responsibilities include training team members and maintaining customer relationships. Competitive benefits include health insurance, 401(k) matching, and paid time off.