Senior Robotics Service Technician

Socket.dev; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Serve Robotics in Los Angeles seeks a Service Technician III to lead complex diagnostics, coordinate daily repair workflow, and uphold high reliability standards across the technician team. This leadership-in-role position drives root-cause analysis, collaborates with Engineering, Product, QA, Manufacturing, and Operations, and mentors Technician I and II to ensure documentation integrity.

You will influence uptime, repair efficiency, and overall fleet health through structured testing and

Qualifications

• 4–6+ years of progressive technical experience in electro-mechanical, robotics, aerospace, or related industries.
• Advanced troubleshooting capability across integrated mechanical-electrical-software systems.
• Demonstrated experience leading complex or ambiguous failure resolution.
• Proven ability to perform structured root-cause analysis.
• Strong analytical thinking and data accuracy standards.
• Demonstrated ability to mentor and influence peers.

Responsibilities

• Lead complex diagnostics and act as escalation point for Technician I and II.
• Coordinate daily shift repair prioritization based on fleet impact and SLA requirements.
• Ensure repair documentation meets quality standards before closure.
• Analyze repair data to identify systemic failure patterns.
• Partner cross-functionally with Engineering, Product, QA, Manufacturing, and Operations to improve reliability.
• Provide mentorship and feedback to Technician I and II.
• Support supervisor coverage and labor planning.

Skills

Technical leadership

Root-cause analysis

Mentorship

Diagnostics

Cross-functional collaboration

Job description

Serve Robotics in Los Angeles seeks a Service Technician III to lead complex diagnostics, coordinate daily repair workflow, and uphold high reliability standards across the technician team. This leadership-in-role position drives root-cause analysis, collaborates with Engineering, Product, QA, Manufacturing, and Operations, and mentors Technician I and II to ensure documentation integrity.

You will influence uptime, repair efficiency, and overall fleet health through structured testing and