Senior Risk & Claims Lead — Fleet & Safety

zTrip Worldwide; Leawood (KS); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

Paid Holidays

401(k) with Match

Professional Development

Career Growth

Stable Employment

Job summary

zTrip is seeking a Risk & Claims Manager to oversee vehicle accident claims, property damage, passenger incidents, and other insurance matters across our operations. You will work with insurance carriers, legal teams, drivers, and leadership to ensure investigations are thorough, documentation accurate, and settlements efficient.

Strong analytical, investigative, and communication skills are essential to protect assets, support drivers, and minimize organizational risk.

Qualifications

• Experience in claims management, insurance administration, or risk management.
• Strong organizational and investigative abilities.
• Excellent communication and interpersonal skills.
• Ability to analyze information and make informed decisions.
• Attention to detail and accurate documentation.
• Proficiency with computer systems and Office applications.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Oversee vehicle accident, liability, property damage, and injury claims.
• Investigate accidents and incidents, gathering statements and evidence.
• Coordinate submissions with insurers and adjusters; track status.
• Maintain detailed claim records and monitor trends.
• Serve as primary contact for insurance-related matters; support risk management.

Skills

Claims management

Organizational skills

Investigative skills

Communication skills

Decision making

Documentation accuracy

Microsoft Office

Time management

Education

Business or Risk Mgmt degree

Tools

MS Office

Job description

zTrip is seeking a Risk & Claims Manager to oversee vehicle accident claims, property damage, passenger incidents, and other insurance matters across our operations. You will work with insurance carriers, legal teams, drivers, and leadership to ensure investigations are thorough, documentation accurate, and settlements efficient.

Strong analytical, investigative, and communication skills are essential to protect assets, support drivers, and minimize organizational risk.