Senior Risk & Claims Analytics Lead

Petco

Natick (MA)

On-site

USD 90,000 - 130,000

Full time

10 days ago

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Job summary

Petco is seeking an experienced Risk Management professional to lead recurring risk and claims reporting, data validation for renewals, and recovery efforts. You will manage loss data, maintain dashboards, and support actuarial reviews, while developing SharePoint resources and standardized processes across the team.

Qualified candidates have 5+ years in risk/claims analytics, advanced Excel, and knowledge of RMIS tools.

Qualifications

Bachelor’s degree in Risk Management, Insurance, Business, Analytics, Finance, or related field.
Minimum five (5) years of experience in risk management, insurance, claims, or analytics support.
Advanced Excel required (pivot tables, lookups, large-data manipulation); experience with Smartsheet, Power BI, Tableau, or a comparable reporting tool strongly preferred.
Experience with a RMIS, claims system, or structured claims data preferred. Demonstrated ability to manage high-volume recurring workflows with accuracy.
Strong organizational skills and comfort operating with confidential and sensitive information.
ARM or progress toward an insurance designation preferred.

Responsibilities

Build, maintain, and distribute recurring risk and claims reporting — loss runs, frequency and severity trending, claim aging, reserve movement, litigation inventory, and total cost of risk dashboards.
Track retained and out-of-pocket losses falling below deductible or within self-insured retention, including store-level losses paid outside the TPA.
Compile and validate exposure data for the annual renewal cycle — statements of values, payroll, revenue, fleet schedules, store counts, and supplemental applications.
Support subrogation and recovery efforts by assembling loss documentation, incident records, and supporting evidence packages, and by tracking recovery status and realized dollars.
Assemble data for actuarial reviews, allocation exercises, and audit requests.
Lead the design, development, and maintenance of the team’s SharePoint site, including claims, certificates of insurance, policy summaries, and other educational resources.
Document and continuously improve recurring risk processes, including written procedures and training materials, with an explicit goal of automating or eliminating manual steps.
Perform other related duties, tasks and responsibilities as required, assigned and directed.