Senior Revenue Operations & Compliance Associate

BOF The Barack Obama Foundation; United States; On-site; USD 79,000 - 99,000; Full time

Job summary

The Obama Foundation is seeking a Senior Associate of Contract Revenue to support the Earned Income team at the Obama Presidential Center in Chicago. You will help develop and execute operational and administrative processes, collaborating with the Food & Beverage and Retail Operators and managing parking revenue initiatives.

You will ensure contract compliance, drive revenue generation, and maintain strong brand standards while coordinating across cross-functional teams in a fast-paced,

Qualifications

• Experience in a non-profit or customer-facing organization.
• Ability to design and implement effective, efficient systems and processes to manage complex projects, meet deadlines, and deliver results.
• Highly organized, with strong decision-making skills and discretion when managing short- and long-term responsibilities in a deadline-driven, high-volume environment.

Responsibilities

• Operational Planning: Support engagement with the Food & Beverage Operator and Retail Operator by streamlining internal processes through this pillar of revenue generation and experiential implementation.
• Work across Foundation teams to support the facilitation of marketing plans across revenue streams and operational plans to manage processes.
• Compliance & Brand Standards: Manage review of Retail Operator contract compliance, addressing contractual obligations, customer experience, and alignment with Foundation brand and goals.
• Support in monitoring vendor compliance as it relates to diversity, inclusivity, and diverse sales strategies to further OPC economic impact.
• Project Management: Oversee team project management by creating and maintaining project plans in Asana, tracking deadlines, following up with teammates on progress, integrating processes, and coordinating schedules for vendor and partner meetings.
• Asset Management & Communications: Maintain up-to-date Earned Income-related assets (including slide decks and external-facing materials) as the primary point person. Ensure Operators comply with Foundation brand guidelines and experiential implementation.
• Data & Analytics: Serve as an accountability partner to ensure existing and new processes work efficiently across the team, supporting the creation of a reporting model across revenue operations to provide performance updates.
• Administrative Support: Organize and maintain shared Drive access, draft meeting agendas, provide recaps with next steps post-meeting, and ensure the Earned Income team has complete administrative support to execute strategic goals.
• Parking Facility Support: Provide support to the Building Operations team in managing the OPC Parking facility. In conjunction with the Parking Vendor, establish a working understanding of revenue trends and parking price strategies to maximize revenue potential during peak periods while maintaining competitive, equitable rates during off-peak periods and showing sensitivity to guest needs.

Skills

Customer service

Project management

Graphic design

Editing

Communication

Tools

Asana

Adobe Creative Suite

Job description

The Obama Foundation is seeking a Senior Associate of Contract Revenue to support the Earned Income team at the Obama Presidential Center in Chicago. You will help develop and execute operational and administrative processes, collaborating with the Food & Beverage and Retail Operators and managing parking revenue initiatives.

You will ensure contract compliance, drive revenue generation, and maintain strong brand standards while coordinating across cross-functional teams in a fast-paced,