Senior Revenue Operations Analyst

Mirakl - AMER; Boston (MA); Hybrid; USD 120,000 - 152,000; Full time

Benefits offered by this job

Health insurance

Dental care

401(k) match

Commuter benefits

Paid time off

Job summary

Mirakl in Boston is seeking a Senior Revenue Operations Analyst to partner with AMER sales, marketing, finance, and customer success to align on go-to-market strategies and data-driven plans. You will support the US GTM initiatives, assist account executives with complex pricing, and build lightweight automations across CRM and productivity tools, leveraging AI to improve data quality and efficiency.

The role requires 5+ years experience in Revenue Operations or business analytics, strong

Qualifications

• 5+ years of experience in a Business Analyst or Revenue Operations role, preferably in a software or high-growth e-commerce company
• Proven track record of translating complex data into strategic insights that drive business decisions
• Demonstrated ability to recognize, analyze, and solve problems in a timely and organized manner using industry best practices
• Experience building or improving GTM processes across cross-functional teams

Responsibilities

• Partner with sales and marketing leadership to support the U.S. Go-To-Market (GTM) strategy and align initiatives across departments
• Support Account Executives with complex pricing modeling and configurations, ensuring accurate proposals and profitability
• Identify and build lightweight, scalable automations across CRM, sales, marketing, and productivity tools to reduce manual work, improve data quality, and streamline GTM processes — leveraging AI models and automation tools
• Drive best practices in data quality within our systems and continuously identify opportunities for operational improvements, process efficiency gains, and sales productivity increases
• Develop and advance sophisticated quantitative analyses, translating internal and external data into actionable insights for leadership

Skills

Analytical skills

Quantitative analysis

CRM automation

AI & automation

Communication skills

Tools

Salesforce

Google Workspace

Job description

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

The Team You'll Join

You will be part of our AMER Revenue Operations team led by Director Revenue Operations who manage a team of 8 people covering AMER, APAC & EMEA Scope. Together, you'll be driving Mirakl's growth by aligning go-to-market strategies with data-driven operational excellence across sales, marketing, finance, and customer success.

Your Impact

As a Senior Revenue Operations Analyst, you will partner closely with AMER sales, marketing, finance, and customer success teams to align on key strategies and operational plans, providing critical data-driven input to support decision-making.

• Partner with sales and marketing leadership to support the U.S. Go-To-Market (GTM) strategy and align initiatives across departments.
• Support Account Executives with complex pricing modeling and configurations, ensuring accurate proposals and profitability.
• Identify and build lightweight, scalable automations across CRM, sales, marketing, and productivity tools to reduce manual work, improve data quality, and streamline GTM processes — leveraging AI models and automation tools.
• Drive best practices in data quality within our systems and continuously identify opportunities for operational improvements, process efficiency gains, and sales productivity increases.
• Develop and advance sophisticated quantitative analyses, translating internal and external data into actionable insights for leadership.

What You'll Bring to the Role

Experience:

• 5+ years of experience in a Business Analyst or Revenue Operations role, preferably in a software or high-growth e-commerce company
• Proven track record of translating complex data into strategic insights that drive business decisions
• Demonstrated ability to recognize, analyze, and solve problems in a timely and organized manner using industry best practices
• Experience building or improving GTM processes across cross-functional teams

Skills:

• Strong analytical and quantitative skills
• Proficiency in CRM and sales automation tools (e.g., Salesforce), as well as the Google Suite
• Familiarity with AI models and automation tools to drive operational efficiency
• Excellent written and oral communication skills across all levels of an organization
• Detail-oriented and deadline-driven, with a commitment to delivering high-quality results

Tools

Our Hiring Process

• Recruiter Screen– A first conversation with our Talent Acquisition team to explore your background, motivations, and fit for the role.
• Manager Interview– A deeper dive with the hiring manager to assess your experience, skills, and approach to the role.
• Values Interview– A conversation with a group of peers to explore cultural fit and alignment with Mirakl's values.

Below you will find the reasonably estimated annual On-Target Earnings (OTE) range for this role. OTE reflects total target compensation, reflective of base salary and variable compensation (e.g., commission or bonus). Your starting compensation within this range will be based on your relevant skills, experience, and education, with any future adjustments informed by role scope, performance, and internal pay equity. In addition, Mirakl offers a wide range of competitive benefits including health, dental, 401(k) match plan, commuter, and PTO. Find out more about our benefits here .

OTE Pay Range

$120,000 - $152,000 USD

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

Mirakl handles personal data during your recruitment processes. Mirakl is the controller of the personal data, meaning it decides how and why the data is processed. Mirakl takes strong commitment to protecting applicant data and ensuring compliance with privacy regulations during the recruitment process, in particular:

Types of Data Processed: Mirakl collects data such as name, contact details, educational and employment history, and other relevant information provided during the application process.
Purpose of Data Use: The data is used to manage and process applications, communicate with candidates and, upon successful application, to onboard the individual.
Data Access and Sharing: Access to personal data is generally restricted within Mirakl and its affiliates, though some third-party providers might have access to carry out specific functions like reference checks and payroll processing.
Data Retention: Personal data is retained only as long as necessary for the recruitment process or to comply with legal obligations, typically up to two years from the last contact.
Rights of Individuals: Candidates have rights regarding their data, including access, data portability, correction, restriction of processing, and in certain cases, deletion. In addition, they may lodge a complaint with an EU supervisory authority.
Queries and complaints: If you have any questions or wish to exercise your rights, you may fill in this form or directly contact us by sending an email to [e-mail].

You can read our Recruitment Privacy Notice, here in English andhere in French

Hybrid Policy : This role requires being on‑site in the office 4 days per week, with the option to work from home 1 day per week. Are you able and willing to meet this requirement?

Location : Our offices are based in Boston. Please confirm whether you are within commuting distance or willing to relocate for the role?

Are you legally authorized to work in the United States?

Will you now or in the future require employer sponsorship to work in the United States?