Senior Revenue Management Analyst

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. in the United States seeks a Senior Analyst, Pricing & Sailing Management to maximize net ticket revenue across ships and sailings through integrated pricing, inventory management, and demand analysis.

You will own sailing performance, identify risks and opportunities, and collaborate with commercial partners to meet annual revenue goals. This role requires strong analytical skills, advanced Excel, and experience with BI tools.

Qualifications

• Bachelor’s degree in Business, Economics, Finance, Mathematics, Statistics, Management Science, or related analytical field or equivalent
• Master’s degree in related field preferred
• Minimum three years of experience in cruise line revenue management, pricing, inventory management, or related analytical role
• Experience translating analysis into decisions and evaluating results
• Experience in cruise/travel/hospitality industry preferred

Responsibilities

• Own pricing and inventory performance for assigned ships and sailings, taking accountability for issues, actions, and results
• Develop and execute revenue management strategies based on bookings, demand forecasts, and inventory
• Monitor performance against budget/forecast and identify changes in booking pace, yield, occupancy
• Manage pricing/inventory including category availability and nesting to maximize sailing revenue
• Evaluate pricing relationships across cabin categories and itineraries
• Recommend tactical offers, discounts, and availability changes to optimize demand and revenue
• Use revenue management system recommendations with market knowledge and data to inform decisions
• Develop initial pricing/inventory strategies for new deployments
• Collaborate with Sales, Marketing, and other teams to align sailing needs
• Present performance updates and action plans to leadership
• Use AI tools to support analysis and automate recurring tasks
• Improve reporting and tools to support timely decisions
• Define business requirements for system enhancements and validate pricing/inventory functionality
• Train and mentor analysts and share market insights
• Support special projects and ad hoc analysis

Skills

Analytical thinking

Problem solving

Communication

Education

Bachelor's degree in Business, Economics, Finance, Mathematics, Statistics, Management Science, or related analytical field

Master’s degree preferred

Tools

Tableau

Power BI

SQL

Job description

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

SENIOR ANALYST, PRICING & SAILING MANAGEMENT

Job Summary

Responsible for maximizing net ticket revenue across an assigned portfolio of ships and sailings through integrated pricing, inventory management, and demand analysis. Own sailing performance, identify risks and opportunities, and implement actions that balance occupancy, achieved price, and remaining demand. Support Norwegian’s annual ticket revenue goals through proactive decision-making and collaboration with commercial partners.

Position Responsibilities

• Own pricing and inventory performance for assigned ships and sailings, taking accountability for identifying issues, implementing actions, and monitoring results.
• Develop and execute revenue management strategies based on booking trends, demand forecasts, remaining inventory, competitive positioning, and revenue targets.
• Monitor performance against budget, forecast, prior year, and booking curves, identifying changes in booking pace, yield, occupancy, and category mix.
• Manage pricing and inventory together, including category availability, selling limits, nesting, guarantee inventory, and occupancy controls, to maximize total sailing revenue.
• Evaluate pricing relationships across cabin categories, departure dates, and comparable itineraries to maintain a clear and effective pricing structure.
• Recommend and implement tactical offers, targeted discounts, and availability changes, assessing incremental demand, revenue dilution, and the opportunity to reduce discounts as performance improves.
• Use revenue management system recommendations alongside market knowledge and analysis to inform decisions, investigate exceptions, and provide feedback on system performance.
• Assess the impact of pricing and inventory changes, using results to refine future actions and improve decision-making.
• Develop initial pricing and inventory strategies for new deployment, considering historical performance, itinerary characteristics, seasonality, and competitive supply.
• Partner with Sales, Marketing, Revenue Operations, Guest Services, and other teams to align commercial support with sailing needs and ensure accurate execution.
• Present clear performance updates, recommendations, and action plans to leadership, explaining expected outcomes and key trade-offs.
• Use AI tools to support analysis, automate recurring tasks, develop reports, and improve pricing and inventory decisions, validating outputs for accuracy and applying business judgment.
• Improve reporting, analytical tools, and recurring processes to increase efficiency and support timely decisions.
• Support system enhancements by defining business requirements, testing changes, and validating pricing and inventory functionality.
• Train and mentor analysts, share market insights, and contribute to consistent revenue management practices across the team.
• Support special projects, ad hoc analysis, and other job-related functions as assigned.

Education

KNOWLEDGE & EXPERIENCE

• Bachelor’s degree in Business, Economics, Finance, Mathematics, Statistics, Management Science, or a related analytical field, or an equivalent combination of education and relevant experience.
• Master’s degree in a related field preferred.

Experience

• Minimum three years of experience in cruise line revenue management, pricing, inventory management, or a related analytical role.
• Experience independently managing business performance, translating analysis into decisions, and evaluating results.
• Experience in the cruise, travel, hospitality, or leisure industry preferred.

Knowledge & Skills

• Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable recommendations.
• Understanding of pricing, demand forecasting, inventory controls, customer segmentation, and revenue optimization.
• Advanced Excel skills, including complex formulas, pivot tables, and scenario analysis.
• Proficiency with business intelligence and reporting tools, such as Tableau or Power BI; SQL and data querying skills preferred.
• Ability to use AI tools to improve analytical productivity and decision-making, with an understanding of their limitations and appropriate handling of company data.
• Ability to evaluate trade-offs between occupancy, price, promotional investment, and remaining inventory.
• Sound judgment and confidence making

About Nclh

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

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EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.