Senior Revenue Cycle Training Architect

Valleywise Health; Phoenix (AZ); On-site; USD 83,000 - 133,000; Full time

Job summary

Valleywise Health in Phoenix, AZ is seeking a Revenue Cycle Trainer to develop, deliver, and maintain training programs across patient access, billing, claims, denials, and reimbursement workflows.

The role serves as a senior individual contributor and subject matter expert, onboarding staff, providing workflow education, system training, and change-management support for revenue cycle technology platforms including Epic.

Qualifications

• Requires bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, Health Information Management, Healthcare Informatics, or a related field.
• Equivalent combination of education and directly related revenue cycle, healthcare operations, or training experience may be considered.
• Requires three years of revenue cycle experience.
• Experience developing, delivering, or maintaining training materials for adult learners.
• Experience using LMS tools and Microsoft Office to support training delivery.
• Experience supporting Epic or comparable revenue cycle workflows.
• Experience with instructional design, e-learning tools, virtual training delivery, quality review, process improvement, or change-management support.
• Epic certification or credential preferred; HFMA CRCR, AAHAM certification, or ATD certification.

Responsibilities

• Develops, delivers, and maintains training programs across revenue cycle operations.
• Onboards staff and provides workflow education, system training, and process-change education.
• Supports patient access, billing, claims, denials, reimbursement workflows, and related platforms.
• Leverages LMS and MS Office to document training and follow-up.
• Assists with Epic or similar revenue cycle workflows.

Skills

Revenue cycle domain knowledge

Training delivery

Instructional design

Education

Bachelor's degree in Healthcare Administration/Business Administration/Finance/Accounting/Health Information Management/Healthcare Informatics

Tools

LMS tools

Microsoft Office

Epic knowledge

Job description

Valleywise Health in Phoenix, AZ is seeking a Revenue Cycle Trainer to develop, deliver, and maintain training programs across patient access, billing, claims, denials, and reimbursement workflows.

The role serves as a senior individual contributor and subject matter expert, onboarding staff, providing workflow education, system training, and change-management support for revenue cycle technology platforms including Epic.