Title: Revenue Cycle Educator (Onsite – Phoenix, AZ)
Employment Type: Full-Time
Start Date: March 2026
Schedule: Full-time, onsite
Overview
We are seeking an experienced Revenue Cycle Educator to support enterprise-wide training initiatives during a major EHR transition and beyond. This role will focus on onboarding, upskilling, and continuous education for front-end, mid-cycle, and back-end revenue cycle teams in a fast-paced healthcare environment.
This is a fully onsite opportunity based in the Phoenix area. Candidates must be comfortable teaching in live classroom settings and traveling between facilities as needed.
Key Responsibilities
- Deliver in-person training for revenue cycle staff across front-end, mid-cycle, and back-end workflows
- Support EHR transition training (Cerner to Epic experience strongly preferred)
- Facilitate new-hire onboarding and ongoing education programs
- Teach both technical workflows and soft skills (customer service, communication, de-escalation, etc.)
- Conduct group and individual training sessions
- Adapt training materials to meet operational needs
- Support go-live and surge training periods as needed
- Travel between sites (including occasional out-of-state travel when required)
Required Qualifications
- 4+ years of hands-on revenue cycle operations experience
- Demonstrated experience training, teaching, or mentoring staff
- Cross-functional knowledge of:
- Front-end (registration, eligibility, insurance verification)
- Mid-cycle (coding, charge capture, documentation workflows)
- Strong presentation and classroom facilitation skills
- Comfortable working in fast-paced, high-volume environments
- Willingness to work fully onsite and travel between facilities
- Must be open to conversion to permanent employment
Preferred Qualifications
- Epic training or implementation experience
- Prior EHR conversion or go-live support
- Healthcare education or adult learning background
- Revenue cycle leadership or super-user experience
- Fully onsite (Phoenix metro area)
- Classroom-based instruction
- Travel between regional sites required
- Occasional out-of-state travel may be requested
- No local mileage reimbursement
Why This Role
- Long-term opportunity with strong potential for permanent conversion
- Direct impact on large-scale healthcare transformation
- Collaborative, hands-on training environment
- Opportunity to shape education strategy during major system change