Senior Revenue Analyst, Utility Billing & Analytics

City of Hollywood, Florida; Florida; On-site; USD 60,000 - 85,000; Full time

Job summary

City of Hollywood, Florida is seeking an experienced analyst to perform revenue analysis, auditing, and utility billing support under the Public Utilities department. The role includes budgeting, reporting, and leading a team to ensure accurate billing and revenue collection.

Ideal candidates will have a background in government finance and utility billing systems, with strong analytical and supervisory skills.

Qualifications

• Bachelor’s degree in business administration, Public Administration, or a related career from an accredited college or university
• Two (2) years of experience in government finance, accounting, and/or utility billing.
• Two (2) years of experience in the use of Tyler/MUNIS utility billing system.
• Five (5) years of experience in government finance, accounting, and/or utility billing.
• Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.

Responsibilities

• Participates in preparation and control of utility billing operating budget.
• Prepares and/or Reviews billing adjustments as needed.
• Reviews various billing and customer service reports including the billing charge proof report, meter reading report, deposit refund report (A/P file), and others.
• Assist finance staff in balancing, explaining, and reporting Utility Billing and AMI work product and information; assist in researching and resolving complex and unusual problems.
• Assists with the processing of transferring outstanding balances from owner to owner.
• Assists with the preparation and distribution of ECM notifications.
• Monitors revenue-producing contracts and agreements to ensure accurate billing and collection of revenues.
• Generates and analyzes the revenue aging reports.
• Reviews and analyzes billing services, review write-offs.
• Develops, conducts, and reports survey of other municipalities and counties.
• Projects revenue amounts for budgetary purposes as needed.
• Assists with preparing the monthly billing and customer service PowerPoint presentations or other presentations when needed.
• Interact with customers to address billing issues and/or collection of revenues when needed.
• Prepares finance and utility reports as requested and required.
• Coordinates activities of various sections in the Public Utilities Department.
• Assists with the development of procedures as needed.
• Must effectively and positively represent the City in delivering and performing work with colleagues and clients.

Skills

Billing analysis

Supervisory ability

Revenue analysis

Customer service

Excel proficiency

Education

Bachelor's degree in business administration

Bachelor's degree in Public Administration

Tools

Tyler/MUNIS

Job description

City of Hollywood, Florida is seeking an experienced analyst to perform revenue analysis, auditing, and utility billing support under the Public Utilities department. The role includes budgeting, reporting, and leading a team to ensure accurate billing and revenue collection.

Ideal candidates will have a background in government finance and utility billing systems, with strong analytical and supervisory skills.