Senior Retrieval Operations Analyst

datavant2; United States; Remote; USD 79,000 - 92,000; Full time

Job summary

Datavant is seeking a Senior Operations Analyst to optimize healthcare data retrieval, inventory health, and cross-functional collaboration. You will own inventory health for assigned retrieval groups and translate data into leadership-ready insights.

In this role, you will drive operational performance reviews, lead continuous improvement initiatives, and present findings to stakeholders across operations, client success, product, and technology teams.

Qualifications

• Bachelor's degree in business administration, operations management, or a related field.
• Two to four years of experience in operations analysis or a closely related role.
• Proficiency with data analysis tools such as Microsoft Excel and SQL, plus familiarity with project management principles.
• Strong ability to interpret data into actionable insights and present to stakeholders.

Responsibilities

• Lead inventory management for assigned retrieval groups and coordinate with cross-functional teams.
• Conduct operational performance reviews, identify risks, and drive corrective actions.
• Guide regional operations analysts, set daily priorities, and manage tickets.
• Develop dashboards, reports, and trend analyses to surface insights for leadership.
• Facilitate governance, tracking actions and aligning with client success on priorities.
• Contribute to playbooks and inventory management framework for continuous improvement.

Skills

Data analysis

SQL

Excel

Cross-functional collaboration

Communication

Education

Bachelor's degree

Tools

Project management tools

SQL

Excel

Job description

Role overview

This senior operations analyst role sits at the intersection of healthcare data retrieval, process optimization, and cross-functional coordination. The position owns inventory health for assigned retrieval groups, drives operational performance reviews, and translates data into leadership-ready insights. It is well suited to an analytically strong operator who enjoys influencing without direct authority and improving how complex healthcare workflows run.

Responsibilities

• Serve as the inventory management lead for assigned retrieval groups, partnering with operations, client success, provider, product, and technology teams to manage inventory health, project pacing, and yield.
• Lead operational performance reviews by identifying risks, running root cause analysis, building recovery plans, and driving corrective actions to resolution.
• Coordinate and guide regional operations analysts, setting daily priorities, delegating work, and managing tickets for consistent execution.
• Develop dashboards, reports, and trend analyses that surface operational insights and support leadership decision-making.
• Facilitate cross-functional governance, including reviews, escalations, action item tracking, and alignment with client success on priorities.
• Drive continuous improvement by contributing to playbooks, business control metrics, operational triggers, and the inventory management framework.

Requirements

• Bachelor's degree in business administration, operations management, or a related field.
• Two to four years of experience in operations analysis or a closely related role.
• Proficiency with data analysis tools such as Microsoft Excel and SQL, plus familiarity with project management principles.
• Strong grasp of operational metrics, performance measurement, and the ability to interpret complex data into actionable insights.
• Excellent organizational and communication skills, with the ability to present clearly to stakeholders at every level.
• Demonstrated ability to lead cross-functional discussions, influence without authority, and follow issues through to resolution while coaching and mentoring teammates.

Benefits and work setup

• Estimated total cash compensation range of $79,000 to $92,000 USD, with final offers reflecting level, skills, experience, and location.
• Mission-driven environment focused on making health data secure, accessible, and actionable across providers, plans, researchers, and life sciences organizations.

Equal opportunity employer committed to a workplace free from discrimination, with reasonable accommodations available for candidates with disabilities.