Senior Retirement Plan Operations Leader

bankeasy; Brookings (SD); On-site; USD 85,000 - 110,000; Full time

Job summary

First Bank & Trust is seeking an Operations Supervisor for Retirement Plan Services in Brookings, SD. You will lead the Retirement Plan Services Administrators, ensure accurate, timely plan administration, and maintain compliance with ERISA and IRS requirements.

The role requires a bachelor's degree with six years of experience and strong communication, Excel, and database skills. You will mentor staff, manage workloads, and coordinate annual Form 5500 and related reporting.

Qualifications

• Bachelor's degree in a related field and six years of relevant experience or equivalent.
• Advanced knowledge of qualified retirement plan administration, ERISA, IRS, and DOL requirements.
• Prior supervisory experience strongly preferred. Strong communication and proficiency with Excel, reporting tools, databases, and retirement recordkeeping systems.

Responsibilities

• Lead the team and develop an atmosphere of teamwork, open communication, and unity; provide oversight of services and mentor staff.
• Supervise Retirement Plan Services Administrators; set priorities, monitor workloads, evaluate performance, and foster a collaborative environment.
• Oversee daily retirement plan administration and recordkeeping activities: contributions, distributions, loans, rollovers, trading, testing, statements, reconciliations, and annual reporting.
• Provide technical guidance and quality reviews for complex transactions and plan inquiries.
• Ensure work is accurate, timely, and compliant with ERISA, IRS, DOL, internal policy, and plan documents.
• Coordinate annual Form 5500 preparation, tax reporting, notices, audits, and related regulatory reporting.
• Support system updates, reporting needs, plan conversions, product changes, and process improvements.
• Develop and improve department procedures, controls, and training resources for retirement plan administration.
• Partner with internal teams, relationship managers, and plan sponsors to resolve issues and ensure consistent service experience.
• Act in accordance with bank policies and complete required compliance training.

Skills

Communication skills

People management

Team leadership

Education

Bachelor's degree in related field

Tools

Excel

Reporting tools

Databases

Retirement recordkeeping systems

Job description

First Bank & Trust is seeking an Operations Supervisor for Retirement Plan Services in Brookings, SD. You will lead the Retirement Plan Services Administrators, ensure accurate, timely plan administration, and maintain compliance with ERISA and IRS requirements.

The role requires a bachelor's degree with six years of experience and strong communication, Excel, and database skills. You will mentor staff, manage workloads, and coordinate annual Form 5500 and related reporting.