Retirement Plan Services Lead

Fishback Financial Corporation; Brookings (SD); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) & ESOP profit sharing

Wellness program

Education assistance and training

Volunteer service hours

In-house childcare & preschool

Job summary

First Bank & Trust in Brookings, SD, seeks an Operations Supervisor for Retirement Plan Services to lead Administrators, oversee daily plan administration, and ensure accurate, compliant service to sponsors and participants.

The role requires a bachelor’s degree and six years of experience with advanced knowledge of qualified retirement plan administration, ERISA, IRS, and DOL requirements, plus strong people management and Excel proficiency.

Qualifications

• Bachelor’s degree and six years of relevant experience, or the equivalent.
• Advanced knowledge of qualified retirement plan administration, ERISA, IRS, and Department of Labor requirements.
• Prior supervisory experience is strongly preferred.
• Strong communication skills and proficiency with Excel, reporting tools, databases, and retirement recordkeeping systems.

Responsibilities

• Lead the team and develop an atmosphere of teamwork, open communication, and unity.
• Provide oversight of all services offered.
• Mentor staff and ensure training, evaluation, and motivation of team members.
• Supervise retirement plan admins; set priorities and monitor workloads.
• Oversee daily retirement plan administration and recordkeeping activities (contributions, distributions, loans, rollovers, trading, testing, statements, reconciliations, annual reporting).
• Provide technical guidance and quality review for complex transactions and inquiries.
• Ensure compliance with ERISA, IRS, DOL and internal policies.
• Coordinate Form 5500 preparation, tax reporting, notices, audits, and regulatory reporting.
• Support system updates, plan conversions/deconversions, and process improvements.
• Develop and improve department procedures, controls, and training resources.
• Partner with internal teams to resolve issues and maintain service quality.

Skills

People management

Leadership

Communication skills

Education

Bachelor’s degree

6+ years relevant experience

Tools

Excel

Reporting tools

Databases

Retirement recordkeeping systems

Job description

First Bank & Trust in Brookings, SD, seeks an Operations Supervisor for Retirement Plan Services to lead Administrators, oversee daily plan administration, and ensure accurate, compliant service to sponsors and participants.

The role requires a bachelor’s degree and six years of experience with advanced knowledge of qualified retirement plan administration, ERISA, IRS, and DOL requirements, plus strong people management and Excel proficiency.