Senior Retail Sales Lead - Flexible Manager on Duty

Men's Wearhouse; Duluth (MN); On-site; USD 19,000 - 24,000; Full time

Job summary

Men's Wearhouse is seeking a Senior Retail Sales Consultant to manage the customer experience across retail, rental, custom, and omni-channel channels. This temporary flex key holder role supports the manager on duty as needed.

You will greet customers, build relationships through post-sale contact, demonstrate selling techniques, assist with merchandising, operate the cash register, and collaborate with management to hit store sales and service goals.

Qualifications

• Customer-focused service mindset and delivering a world-class experience.
• Willingness to learn and adapt to new programs.
• Ability to collaborate with retail sales associates at all levels.

Responsibilities

• Engage as a member of a high-performing team through trust, commitment, and a focus on results.
• Build a relationship with your customer from greeting through post-sale contact.
• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
• Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
• Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
• Handle the cash register, as a cashier, at the point of sale in the store.
• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.

Skills

Customer service

Learner mindset

Team collaboration

Job description

Men's Wearhouse is seeking a Senior Retail Sales Consultant to manage the customer experience across retail, rental, custom, and omni-channel channels. This temporary flex key holder role supports the manager on duty as needed.

You will greet customers, build relationships through post-sale contact, demonstrate selling techniques, assist with merchandising, operate the cash register, and collaborate with management to hit store sales and service goals.