Senior Retail Sales Consultant - Omni-Channel Lead

Tailored Brands, Inc.; Waco (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

The Men's Wearhouse, LLC is seeking a Senior Retail Sales Consultant to manage the customer experience across retail, rental, custom, and omni-channel activities. This temporary flex key holder role supports the store as manager on duty when needed and focuses on delivering a world-class customer journey.

Success comes from building trust with customers, mastering sales techniques, and collaborating with the store team to meet sales and service targets while participating in merchandising and

Qualifications

• Customer service culture: deliver world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to consult with retail sales associates at all levels and contribute to a positive work environment.

Responsibilities

• Engage as a member of a high-performing team through trust, commitment, and a focus on results.
• Build a relationship with the customer from greeting through post-sale contact.
• Demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
• Encourage and participate in team selling to impact store sales and metrics goals.
• Assist with visually merchandising, setup, and other store-related projects, plus stock counts.
• Handle the cash register at the point of sale and operate as cashier when needed.
• Partner with Store management to lead staff to achieve sales, service, and operational expectations when on duty.

Job description

The Men's Wearhouse, LLC is seeking a Senior Retail Sales Consultant to manage the customer experience across retail, rental, custom, and omni-channel activities. This temporary flex key holder role supports the store as manager on duty when needed and focuses on delivering a world-class customer journey.

Success comes from building trust with customers, mastering sales techniques, and collaborating with the store team to meet sales and service targets while participating in merchandising and