Senior Retail Sales Lead - On-Duty Manager

Men's Wearhouse; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Men's Wearhouse in Joplin, MO seeks a Senior Retail Sales Consultant to manage customer experience across retail, rental, custom, and omni‑channel. In times of need, this role serves as temporary flex key holder acting as manager on duty.

You will engage customers, build relationships from greeting to post-sale follow-up, and apply proven selling techniques while supporting merchandising and store operations.

Qualifications

• Customer-focused culture and delivering world-class service.
• Desire to learn and adapt to new programs.
• Ability to consult with retail sales associates and contribute to a positive environment.

Responsibilities

• Engage with colleagues to drive results as part of a high-performing team.
• Build relationships with customers from greeting to post-sale follow-up.
• Apply selling techniques for retail, custom clothing, and special rental occasions.
• Support selling and store metrics through team collaboration.
• Assist with visual merchandising, setup, and merchandise stock counts.
• Operate the cash register at the point of sale.
• Collaborate with store management when acting as manager on duty.

Skills

Customer service

Desire to learn

Ability to work with retail sales

Tools

Cash register

Job description

Men's Wearhouse in Joplin, MO seeks a Senior Retail Sales Consultant to manage customer experience across retail, rental, custom, and omni‑channel. In times of need, this role serves as temporary flex key holder acting as manager on duty.

You will engage customers, build relationships from greeting to post-sale follow-up, and apply proven selling techniques while supporting merchandising and store operations.