Senior Retail Multi-Unit Manager — Airport Ops

Avolta; Boston (MA); On-site; USD 86,000 - 104,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Generous paid time off

Holiday pay

Employee discounts

Employee assistance program

Training and career growth

Referral program

Job summary

Dufry Careers in Boston Logan International Airport seeks a Retail Multi-Unit Manager II to provide operational leadership across multiple stores in the terminal, driving revenue, staffing, and adherence to brand standards.

This exempt role reports to the Senior Director of Operations and requires on-site presence, strong team leadership, inventory control, safety compliance, and collaboration with brand partners to deliver exceptional guest experiences.

Qualifications

• Education and experience alignment with leadership in retail operations.
• Knowledge of SOPs, brand standards, and safety.
• Ability to manage multiple locations and supervise teams.

Responsibilities

• Oversee multiple stores to ensure SOPs and brand standards.
• Monitor labor, schedule managers, and manage hiring and onboarding.
• Drive inventory, planograms, and visual merchandising across zones.
• Analyze KPIs and support strategic initiatives with Operations leadership.

Skills

Retail operations

People leadership

Budget management

Time management

Communication

Education

Bachelor's degree in Business Administration, Retail Management, Marketing, or related field

Tools

POS systems

Inventory management software

Scheduling systems

Job description

Dufry Careers in Boston Logan International Airport seeks a Retail Multi-Unit Manager II to provide operational leadership across multiple stores in the terminal, driving revenue, staffing, and adherence to brand standards.

This exempt role reports to the Senior Director of Operations and requires on-site presence, strong team leadership, inventory control, safety compliance, and collaboration with brand partners to deliver exceptional guest experiences.