Senior Retail Manager: Brand & People Champion

J.Crew Group; Indianapolis (IN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Up to 60% discount on branded product

Competitive PTO with holidays

401(k) plan with company matching

Medical, dental, vision, and life ins.

Entertainment, travel, fitness, and IT

Job summary

J.Crew Factory in Indianapolis is seeking an Associate Manager to lead with the Store Director and own a segment of the brand, driving profitability through strong customer connections and community engagement.

You will guide operations, merchandising, and service while coaching team members and ensuring best-in-class service. Flexibility for scheduling and cross-functional support is expected.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Leadership

Flexibility

Job description

J.Crew Factory in Indianapolis is seeking an Associate Manager to lead with the Store Director and own a segment of the brand, driving profitability through strong customer connections and community engagement.

You will guide operations, merchandising, and service while coaching team members and ensuring best-in-class service. Flexibility for scheduling and cross-functional support is expected.