Store Director: Profit, People & Customer Experience

J.Crew Group; Bloomington (IN); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Competitive base pay and bonus programs

Up to 60% discount on branded products

Competitive Paid Time Off (PTO) plan

401(k) plan with company matching

Medical, dental, vision, and life insurance

Entertainment, travel, fitness, and mobile discounts

Job summary

J.Crew Factory in Bloomington, Indiana is seeking a Store Director accountable for driving retail performance and fostering customer loyalty. Candidates should have over 5 years of retail management experience and a strong passion for customer service. This role involves managing operations, recruiting talent, and ensuring a collaborative store environment.

Perks include competitive pay, discounts, and a comprehensive benefits package emphasizing diversity and inclusion.

Qualifications

• 5+ years of full-time retail management experience, current Store Director experience is a plus.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Must be able to lift, carry and move at least 40 pounds (18 kilos).

Responsibilities

• Lead your team and drive your business with connection to every aspect of the brand.
• Create exceptional customer experiences through personalized service standards.
• Manage store operations, ensuring accountability.
• Recruit, train, and develop a diverse team.
• Ensure the team is on track to exceed goals.

Skills

Retail management experience

Customer service excellence

Team leadership

Problem-solving skills

Job description

J.Crew Factory in Bloomington, Indiana is seeking a Store Director accountable for driving retail performance and fostering customer loyalty. Candidates should have over 5 years of retail management experience and a strong passion for customer service. This role involves managing operations, recruiting talent, and ensuring a collaborative store environment.

Perks include competitive pay, discounts, and a comprehensive benefits package emphasizing diversity and inclusion.