Senior Retail Implementation & Delivery Lead

Snatch UP Jobs; Cincinnati (OH); Remote; USD 150,000 - 200,000; Full time

Job summary

Snatch UP Jobs seeks a Senior Retail Implementation & Delivery Lead to drive complex, customer-facing transformations across North America. This hands-on contributor role is remote from the US East Coast with 30%+ travel to the US and Canada.

You will lead software implementations from discovery to go-live, manage plans and risks, and translate fashion/apparel retail requirements into practical solutions with product and technical teams. Travel is regular.

Qualifications

• Hands-on delivery of retail technology implementations at customer sites.
• Experience leading fashion/apparel retail implementations.
• Ability to move complex projects forward without large teams.
• Excellent stakeholder management across multiple projects.
• Willingness to travel regularly.

Responsibilities

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre-sales.

Skills

Delivery leadership

Customer-facing delivery

Project planning

Executive stakeholder engagement

Travel readiness

Job description

A company in the field of retail technology is hiring a Senior Retail Implementation & Delivery Lead to lead complex, customer-facing transformation projects across North America. This is a hands-on individual contributor role, remote from the US East Coast, with 30%+ travel across the US and Canada.

What you will do

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre-sales.

What you bring

• Deep, hands-on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.
• A record of personally delivering retail technology implementations at customer sites.
• Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team.
• Experience managing competing priorities across multiple projects and ongoing customer relationships.
• Comfort working in a senior individual contributor role and travelling regularly.

US East Coast location preferred. Base salary is expected to be $150,000-$200,000, with flexibility for exceptional experience.