Senior Retail Implementation & Delivery Lead

Snatch UP Jobs; Seattle (WA); Remote; USD 150,000 - 200,000; Full time

Job summary

Snatch UP Jobs is hiring a Senior Retail Implementation & Delivery Lead to steer complex, customer-facing transformation programs across North America. This senior IC role is remote, US-based, with 30%+ travel across the US and Canada, and will own end-to-end delivery from discovery through go-live with diverse retail clients.

The ideal candidate has deep hands-on experience in fashion and apparel retail, a track record of delivering retail technology implementations at customer sites, and can

Qualifications

• Hands-on experience leading retail software implementations.
• Experience in fashion and apparel retail domain.
• Ability to move complex projects forward with limited teams.
• Strong stakeholder management and executive communication.

Responsibilities

• Lead retail software implementations from discovery to go-live and post-go-live support.
• Own project plans, milestones, dependencies, risks and issue resolution across multiple customer projects.
• Translate fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops and executive delivery reviews with clarity and confidence.
• Support discovery and solution scoping during pre-sales activities.

Skills

Delivery leadership

Customer-facing delivery

Retail technology

Project management

Job description

A company in the field of retail technology is hiring a Senior Retail Implementation & Delivery Lead to lead complex, customer-facing transformation projects across North America. This is a hands-on individual contributor role, remote, US-based, with 30%+ travel across the US and Canada.

What you will do

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations, and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre-sales.

What you bring

• Deep, hands-on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.
• A record of personally delivering retail technology implementations at customer sites.
• Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team.
• Experience managing competing priorities across multiple projects and ongoing customer relationships.
• Comfort working in a senior individual contributor role and travelling regularly.

US-based location. Base salary is expected to be $150,000-$200,000, with flexibility for exceptional experience.