Senior Retail Banking Leader: Growth & Client Experience

First Citizens Bank; Norfolk (NE); On-site; USD 90,000 - 120,000; Full time

Job summary

First Citizens Bank is seeking a Manager Retail Banking to lead a network of branches across Northern Nebraska, providing strategic direction, coaching, and support to high-performing branch teams.

This highly visible leadership role drives market growth, deepens client relationships, strengthens operations, and builds a culture of accountability and development while representing the bank in the communities we serve.

Qualifications

• Bachelor's degree with 6+ years in sales, consumer or business lending.
• HS diploma with 10+ years in sales and 3+ years in sales coaching or sales management.
• Experience leading branch teams and growing client relationships.

Responsibilities

• Lead, coach, and develop branch teams to achieve sales, service, and performance goals.
• Build partnerships to grow consumer and small business relationships.
• Ensure compliance with banking regulations and maintain strong controls.
• Drive market growth through staffing, sales, and business development strategies.

Skills

Structured sales process

Retail banking products

Business development

Centers of influence

Education

Bachelor's degree

High School Diploma/GED

Job description

First Citizens Bank is seeking a Manager Retail Banking to lead a network of branches across Northern Nebraska, providing strategic direction, coaching, and support to high-performing branch teams.

This highly visible leadership role drives market growth, deepens client relationships, strengthens operations, and builds a culture of accountability and development while representing the bank in the communities we serve.