Senior Retail Banker: Personal Finance & Loans

TD Bank

Springfield (VA)

On-site

USD 34,095 - 46,838

Full time

14 days+

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Job summary

TD Bank in West Springfield, Virginia is seeking a Retail Banker II to serve customers in person, advise on banking solutions, and help grow relationships. You will use financial knowledge to identify suitable TD products and guide clients through the application process.

The role emphasizes strong service, effective communication, and reliability, with opportunities to cross-sell, work with CRM tools, and support customers through life events while maintaining compliance and high ethical

Qualifications

HS Diploma or GED required; 2 year degree preferred.
2+ years of related experience working with customers and/or sales.
Teller experience preferred.
Notary License preferred.
Superior Customer Service skills.
Strong organization and communication skills.

Responsibilities

Acts as a customer liaison delivering TD’s Brand promise with consultative advice.
Identifies TD solutions to help Customers achieve financial goals and grow their relationship with TD.
Establishes and nurtures Customer relationships through product knowledge and active listening.
Uses CRM tools to assess customers and lead-focused outbound sales activities.
May perform teller transactions and educate customers on self-service options.