Senior Restaurant Ops Leader – Multi-Unit Growth

Miskiri Hospitality Group; Cleveland (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

The Director of Operations (DO) oversees the strategic planning, financial health, and day-to-day operations of all restaurant locations within Miskiri Hospitality Group. This role leads senior management, enforces brand standards, and drives long-term profitability.

The DO ensures that every location delivers exceptional hospitality while maintaining strict cost controls and compliance, guiding multi-site performance, talent development, and guest experience improvements.

Qualifications

• Minimum 5 years of multi-unit restaurant management experience.
• Advanced understanding of restaurant financial metrics and budgeting.
• Proven leadership with remote teams.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee P&L across locations and identify growth opportunities.
• Lead budgeting, financial planning, and capital expenditure.
• Enforce SOPs, brand standards, and safety guidelines.
• Manage vendor contracts and supply chain relationships.
• Recruit, mentor, and evaluate GMs and executives.
• Drive guest satisfaction and operational excellence.

Skills

Multi-unit mgmt

Financial acumen

Leadership

Communication

Travel flexibility

Education

Bachelor's degree

Job description

The Director of Operations (DO) oversees the strategic planning, financial health, and day-to-day operations of all restaurant locations within Miskiri Hospitality Group. This role leads senior management, enforces brand standards, and drives long-term profitability.

The DO ensures that every location delivers exceptional hospitality while maintaining strict cost controls and compliance, guiding multi-site performance, talent development, and guest experience improvements.