Senior Restaurant Operations Leader

nextgen-hospitality-solutions; Concord (NH); On-site; USD 65,000 - 75,000; Full time

Job summary

NextGen Hospitality Solutions in Concord, NH is seeking a Senior Restaurant Manager / Assistant General Manager to lead our on-site operations. This full-time role prioritizes guest satisfaction, staff development, and operational excellence to drive top-tier experiences and strong financial performance.

You will oversee daily service, train teams, optimize inventory, enforce health and safety, and collaborate with culinary staff to maintain menu quality and innovation.

Qualifications

• Proven experience in restaurant management or as an assistant manager.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Understanding of restaurant financial metrics and point-of-sale systems.
• Ability to work in a fast-paced, high-pressure environment.
• Strong organizational skills and attention to detail.
• Proficiency in customer relationship management.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service delivery.
• Manage and train staff to uphold standards of excellence.
• Develop and implement strategies to enhance guest experiences.
• Monitor inventory levels and manage supply chain processes.
• Maintain compliance with health and safety regulations.
• Analyze financial performance and optimize profitability.
• Handle customer feedback and resolve any issues effectively.
• Coordinate with culinary teams to ensure menu quality and innovation.

Skills

Leadership

Communication

Team management

Financial literacy

Customer service mindset

Tools

POS systems

CRM software

Job description

NextGen Hospitality Solutions in Concord, NH is seeking a Senior Restaurant Manager / Assistant General Manager to lead our on-site operations. This full-time role prioritizes guest satisfaction, staff development, and operational excellence to drive top-tier experiences and strong financial performance.

You will oversee daily service, train teams, optimize inventory, enforce health and safety, and collaborate with culinary staff to maintain menu quality and innovation.