Senior Restaurant Manager / Assistant General Manager

Nextgen Hospitality Solutions; Concord (NC); On-site; USD 65,000 - 75,000; Full time

Job summary

NextGen Hospitality Solutions in Concord, NC is seeking a highly skilled Senior Restaurant Manager / Assistant General Manager to join our team on-site. This full-time role emphasizes delivering exceptional guest experiences and operational excellence in a fast-paced dining environment.

You will oversee daily restaurant operations, lead and develop staff, optimize revenue, ensure health and safety compliance, and collaborate with culinary teams to maintain menu quality and innovation, while

Qualifications

• Proven experience in restaurant management or as an assistant manager.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Understanding of restaurant financial metrics and POS systems.
• Ability to work in a fast-paced, high-pressure environment.
• Strong organizational skills and attention to detail.
• Proficiency in customer relationship management.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service delivery
• Manage and train staff to uphold standards of excellence
• Develop and implement strategies to enhance guest experiences
• Monitor inventory levels and manage supply chain processes
• Maintain compliance with health and safety regulations
• Analyze financial performance and optimize profitability
• Handle customer feedback and resolve issues effectively
• Coordinate with culinary teams to ensure menu quality and innovation

Skills

Leadership

Staff management

Communication

Customer service

Organizational skills

Attention to detail

CRM

Tools

POS systems

Job description

Description

NextGen Hospitality Solutions is seeking a highly skilled Senior Restaurant Manager / Assistant General Manager to join our team in Concord. This full-time, on-site position is ideal for an individual with a passion for hospitality and excellence in restaurant management. As a key player in our restaurant, you will drive high-quality customer experiences and operational efficiency.

Description

NextGen Hospitality Solutions is seeking a highly skilled Senior Restaurant Manager / Assistant General Manager to join our team in Concord. This full-time, on-site position is ideal for an individual with a passion for hospitality and excellence in restaurant management. As a key player in our restaurant, you will drive high-quality customer experiences and operational efficiency. In this role, you will be responsible for overseeing daily operations, managing staff, and implementing strategies that enhance guest satisfaction and financial performance. This position provides an excellent opportunity to lead a dynamic team in the thriving restaurant industry, while also contributing to the continuous improvement and growth of our business. We offer a competitive salary range of $65,000 - $75,000 annually along with a supportive work environment that values employee development and teamwork.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service delivery
• Manage and train staff to uphold standards of excellence
• Develop and implement strategies to enhance guest experiences
• Monitor inventory levels and manage supply chain processes
• Maintain compliance with health and safety regulations
• Analyze financial performance and optimize profitability
• Handle customer feedback and resolve any issues effectively
• Coordinate with culinary teams to ensure menu quality and innovation

Requirements

• Proven experience in restaurant management or as an assistant manager
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Understanding of restaurant financial metrics and point-of-sale systems
• Ability to work in a fast-paced, high-pressure environment
• Strong organizational skills and attention to detail
• Proficiency in customer relationship management
• Highly motivated and results-driven with a passion for the restaurant industry