Senior Restaurant Manager

P.F. Chang's; Northbrook (IL); On-site; USD 68,000 - 85,000; Full time

Job summary

An established industry player is seeking a Senior Restaurant Manager to lead front-of-house operations. This role is pivotal in ensuring exceptional service and team performance, with responsibilities ranging from staff training to managing inventory. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills. This unique restaurant concept values passion and dedication, offering a rewarding career path with opportunities for advancement. Join a team that celebrates life, family, and food while making a meaningful impact every day.

Benefits

Medical and Dental Insurance

401(K) Retirement Plan

Paid Time Off

Paid Management Training

Free Meals

Employee Referral Program

Employee Discounts

Financial Support Fund

Closed on Holidays

Qualifications

• 3+ years of experience in restaurant management.
• Experience in a fast-paced, high-volume environment.

Responsibilities

• Supervises and trains Hospitality Team Members.
• Manages schedules and holds pre-shift meetings.
• Handles Guest Service issues with professionalism.

Skills

Restaurant Management

Conflict Resolution

Communication Skills

Training and Mentoring

Inventory Management

Tools

Kitchen Equipment

Job description

Hiring immediately for full-time salaried Senior Restaurant Assistant Manager or Senior Restaurant Hospitality Manager or Senior FOH Manager or Restaurant Senior Manager:

Benefits We Offer:

• Eligible for medical, dental, 401(K) retirement plan and paid time off
• Competitive pay and bonus eligibility
• Paid management training program
• Opportunity to work with a growing brand with advancement opportunities and ongoing development – we promote from within
• Food provided – free meal per shift
• Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions (for locations other than home location)
• Exclusive employee discounts
• Closed on Thanksgiving and Christmas at most locations
• Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship for qualifying team members

Job Summary:

Senior Restaurant Manager is responsible managing and executing all front of house functions according to P.F. Chang’s established procedures and in accordance with the direction of the Operating Partner. Senior Restaurant Manager is a lead front-of-house management role.

Job Responsibilities:

• Supervises and facilitates training of all Hospitality Team Members
• Must be able to articulate clearly to Team Members, other members of Management, and our Guests
• Develops schedules for all Hospitality Team members
• Holds pre-shift meetings to provide daily focus and continuous direction for staff
• Holds front of house staff accountable for dress code standards
• Accountable for following and executing all state safety and sanitation guidelines
• Supports the execution of inventory
• Manages controllable expenses for their area of responsibility
• Ensure all side work is appropriately assigned and completed
• Manages check-outs for all Hospitality staff
• Ensures a clean and safe environment for all Team Members and Guests
• Handles Guest Service issues professionally and with compassion
• Lives the Message in all aspects of the position and inspires others to do the same
• Must be able to stand and walk for periods of eight to ten hours in length each shift
• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
• S/he must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

Job Requirements:

• 3+ years of experience in restaurant management
• Experience working in a hands-on, fast paced, high volume environment
• Experience mentoring and training hourly team members
• Strong communication skills with the ability to resolve conflict and provide direction to your teams

Preferences:

• Experience in a casual restaurant or upscale dining
• Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
• Involvement/understanding of managing inventory, cost of goods and overall control of financials

Why work for us?

Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food.

P.F. Chang’s is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang’s – 30+ years strong and still growing, sharing, and celebrating each day!

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P.F. Chang's Pay Range (based on experience): $68,200.00 - $84,700.00 / year