Senior Restaurant Manager

P.F. Chang's China Bistro, Inc.; Knoxville (TN); On-site; USD 58,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Restaurant Manager to oversee all front-of-house functions. In this dynamic role, you will lead a team, ensuring exceptional service and operational excellence in a fast-paced environment. With a focus on training and development, you will foster a culture of collaboration and growth. Enjoy competitive pay, comprehensive benefits, and a supportive work environment that values family and food. If you are passionate about hospitality and ready to make a significant impact, this opportunity is perfect for you.

Benefits

Medical and Dental Insurance

401(K) Retirement Plan

Paid Time Off

Paid Management Training

Free Meals

Employee Referral Program

Exclusive Employee Discounts

Financial Support Fund

Closed on Holidays

Qualifications

• 3+ years of experience in restaurant management in a fast-paced environment.
• Strong communication skills and ability to mentor team members.

Responsibilities

• Supervise and train Hospitality Team Members effectively.
• Manage front-of-house operations and ensure guest satisfaction.

Skills

Restaurant Management

Team Training

Conflict Resolution

Inventory Management

Communication Skills

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Tools

Kitchen Equipment

Job description

Senior Restaurant Manager page is loaded

Senior Restaurant Manager

Apply locations Knoxville, TN -- 6741 Kingston Pike, Knoxville, TN, 37919 time type Full time posted on Posted 4 Days Ago job requisition id JR9251

Hiring immediately for full-time salaried Senior Restaurant Assistant Manager or Senior Restaurant Hospitality Manager or Senior FOH Manager or Restaurant Senior Manager:

Benefits We Offer:

• Eligible for medical, dental, 401(K) retirement plan and paid time off
• Competitive pay and bonus eligibility
• Paid management training program
• Opportunity to work with a growing brand with advancement opportunities and ongoing development – we promote from within
• Food provided – free meal per shift
• Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions (for locations other than home location)
• Exclusive employee discounts
• Closed on Thanksgiving and Christmas at most locations
• Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship for qualifying team members

Job Summary:

Senior Restaurant Manager is responsible managing and executing all front of house functions according to P.F. Chang’s established procedures and in accordance with the direction of the Operating Partner. Senior Restaurant Manager is a lead front-of-house management role.

Job Responsibilities:

• Supervises and facilitates training of all Hospitality Team Members
• Must be able to articulate clearly to Team Members, other members of Management, and our Guests
• Develops schedules for all Hospitality Team members
• Holds pre-shift meetings to provide daily focus and continuous direction for staff
• Holds front of house staff accountable for dress code standards
• Accountable for following and executing all state safety and sanitation guidelines
• Supports the execution of inventory
• Manages controllable expenses for their area of responsibility
• Ensure all side work is appropriately assigned and completed
• Manages check-outs for all Hospitality staff
• Ensures a clean and safe environment for all Team Members and Guests
• Handles Guest Service issues professionally and with compassion
• Lives the Message in all aspects of the position and inspires others to do the same
• Must be able to stand and walk for periods of eight to ten hours in length each shift
• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
• S/he must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

Job Requirements:

• 3+ years of experience in restaurant management
• Experience working in a hands-on, fast paced, high volume environment
• Experience mentoring and training hourly team members
• Strong communication skills with the ability to resolve conflict and provide direction to your teams

Preferences:

• Experience in a casual restaurant or upscale dining
• Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
• Involvement/understanding of managing inventory, cost of goods and overall control of financials

Why work for us?

Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food.

P.F. Chang’s is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang’s – 30+ years strong and still growing, sharing, and celebrating each day!

Apply Now

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• Gather your work history, and if applicable prepare your resume for submission.
• Click “Apply Now” to submit your application.

P.F. Chang's Pay Range (based on experience): $58,656.00 - $69,300.00 / year

About Us

Our Heritage

• Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can.
• The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993.
• Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

• Our purpose is to Celebrate Life. Family. Food.
• We treat our team members like family, and bring our authentic selves to work every day.
• We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing.
• We live to serve others and strive to make our guests’ lives better through amazing, made-from-scratch food and joyful hospitality!