Senior Residential Property Manager – Proactive Ownership

Capstone-Realty-Professionals; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Performance bonuses

Bi-annual bonuses

Matching 401(k)

Paid health benefits

Career growth opportunities

Team environment

Job summary

Capstone Realty Professionals in Phoenix, AZ is seeking an experienced Property Manager to join our in-office team. This role focuses on relationship management, rent analysis, and coordinating leasing, maintenance, and accounting activities to keep properties well-managed and tenants satisfied.

You'll lead with proactive communication, ensure lease compliance, and work with a collaborative team to protect owner experiences while delivering exceptional service in a fast-paced environment.

Qualifications

• Active Arizona Real Estate License
• Residential property management experience
• Strong customer service and relationship-building skills
• Excellent verbal communication and phone skills
• Ability to manage multiple priorities while maintaining attention to detail
• Strong organizational and follow-up skills
• Experience using spreadsheets and technology platforms

Responsibilities

• Serve as the primary relationship and communication point for property owners and residents.
• Building trust through proactive, professional communication.
• Understanding each owner's goals and helping them make informed decisions about their property.
• Determining market rents through rental analysis and comparable research.
• Making recommendations regarding rents, renewals, maintenance, property condition, and overall property performance.
• Coordinating with leasing, maintenance, field, and accounting teams to ensure issues are handled correctly and efficiently.
• Managing owner and resident expectations, concerns, and difficult conversations.
• Enforcing lease agreements professionally and consistently.
• Identifying problems, investigating root causes, and determining the appropriate next step.
• Following issues through to completion—even when another team member or department is responsible for executing the work.
• Protecting the owner experience through proactive communication and strong follow-through.
• Supporting teammates and contributing to a positive, accountable culture.

Skills

Customer service

Relationship-building

Verbal communication

Attention to detail

Organizational skills

Follow-up skills

Spreadsheet usage

Education

Arizona Real Estate License

Tools

AppFolio

Job description

Capstone Realty Professionals in Phoenix, AZ is seeking an experienced Property Manager to join our in-office team. This role focuses on relationship management, rent analysis, and coordinating leasing, maintenance, and accounting activities to keep properties well-managed and tenants satisfied.

You'll lead with proactive communication, ensure lease compliance, and work with a collaborative team to protect owner experiences while delivering exceptional service in a fast-paced environment.